FAQ Category: Support

Why can’t I add a service to my part?

Can’t add a service like bending/forming, countersinking, tapping, hardware insertion, deburring, anodizing, plating, or powder coating to your part after uploading your file to our website and selecting a material? There are a number of reasons why this might be the case. View the full FAQ to learn more.

Read More »

Can you make an existing product for me?

If you want us to make an existing product for you, that’s understandable! However, any design we cut must be one of the following: This is per our Privacy Policy. It states that before you upload a file, you must ensure that your design is your own original work, or that you have explicit

Read More »

How does a Formal Quote work?

Formal Quotes make it easy to send a link to your accounts payable department so they can process payment for orders online, while the order itself remains associated with your account. This allows you to remain the point of contact if there are any questions during production. Read the complete FAQ for detailed info!

Read More »

How to reorder parts?

Create a free SendCutSend account and you can easily reorder instant-quoted parts anytime. Here’s how to do it! 1. Navigate to the SendCutSend app and log into your account.2. After logging in, click Orders to view your order history. Then find the order with parts you’d like to reorder, and click Reorder. 3. The

Read More »

How to change units in Fusion 360?

You may need to change units in Fusion 360 before exporting a DXF since files uploaded to SendCutSend’s website must be in either inches or millimeters. We cannot accept designs in centimeters (Fusion’s default unit). Read the full FAQ for instructions.

Read More »

How do I find order invoices?

You can find the invoice for any order by logging into your SendCutSend account and navigating to the Orders tab. Then find your order and click Invoice to view it or print a PDF if needed.

Read More »

Do refunds show on order invoices?

If parts in your order are refunded or you receive a gift card code for the value of unusable parts, the amount returned will be reflected as an adjustment at the bottom of your order invoice. This shows that your refund was received. Please note, direct refunds can take up to 24 hours to

Read More »

Can I delete orders from my account?

Orders placed under your SendCutSend account cannot be hidden or deleted. If you need to place orders separately from your main account, we recommend creating a separate account or checking out as a guest instead of logging in. Please note, we do not advise sharing SendCutSend account logins.

Read More »

Haven’t found what you’re looking for?

Check out our the resources below or contact us at support@sendcutsend.com

Guidelines

Everything you need to know to design for laser-cutting, CNC routing, bending, and tapping.

Tutorials

Everything from software-specific tutorials to material selection tips.

Materials

We have sheet metals, plastics, composites, and wood/boards for every project.

Part Sizes

Min and Max part sizes for all our materials

Start your first SendCutSend project today!

Upload your CAD design or use our parts builder and get a free instant quote on your custom laser cut parts, all delivered to your door in a matter of days.
No CAD File? No Problem! Send your sketch or template to our Design Services team. Starting at $49.

We proudly use hardware by PEM

Flush Standoff, 4-40, .250" Zinc plus Clear Chromate

Aluminum: 5052, 6061, 7075 Steel: Mild, G30

SKUSO-440-8
Thread Size4-40 x .250″
Hole size in sheet (+0.003/-.0.000).168″
Minimum sheet thickness0.040″
Maximum sheet thickness.125″
Fastener materialSteel
Minimum distance hole C/L to edge0.230″
When determining the distance between two or more fasteners, you can calculate the distance by the formula, C/L to edge + 1/2 the diameter of the second mounting hole..345″
Recommended panel materialSteel/Aluminum
Coating typeZinc
Length.250″
Aluminum material ranges (5052, 6061, 7075)0.040″-0.125″
Steel material ranges (CRS, HRPO, HR)0.048″-0.119″

We proudly use hardware by PEM

Flush Standoff, 4-40, .250" Passivated

Stainless Steel: 304, 316

SKUSO4-440-8
Thread Size440
Hole size in sheet (+0.003/-.0.000).166″
Minimum sheet thickness0.04″
Maximum sheet thickness.125″
Fastener material400 Stainless Steel
Minimum distance hole C/L to edge0.230″
When determining the distance between two or more fasteners, you can calculate the distance by the formula, C/L to edge + 1/2 the diameter of the second mounting hole. Example shown with x2 of the same hardware..313″
Recommended panel materialStainless Steel
Coating typePassivated
Length.250″
304 Stainless Steel material ranges0.048″-0.125″
316 Stainless Steel material ranges0.060″-0.125″