Frequently asked questions
We’re unable to share DXFs for parts created in our Parts Builder. If you want to modify a part beyond the options available in the Parts Builder, we can recommend designers who can help! We also have CAD tutorials for free software like QCAD and Inkscape. …
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We provide partial depth cuts in CNC machined metal billet. For sheet and plate stock, we only provide 2D perpendicular full depth cutting. …
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We’re unable to accept STL files since we require either 2D vector files (DXF, DWG, EPS, or AI format) or specific 3D files (STEP or STP format) to quote and produce parts. Take a look at our tutorials for assistance exporting cut-ready files! …
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Parts with our linear deburring service will have sharp edges. The surface will be smooth and “cleaned up” from laser cutting, but there will be no edge softening. …
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Can’t add a service like bending/forming, countersinking, tapping, hardware insertion, deburring, anodizing, plating, or powder coating to your part after uploading your file to our website and selecting a material? There are a number of reasons why this might be the case. View the full FAQ to learn more. …
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