Frequently asked questions
We cannot use 3rd party accounts or carriers due to our highly automated shipping system. With that in mind, you can trust we will ship your parts as quickly and efficiently as possible. …
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We’re unable to share DXFs for parts created in our Parts Builder. If you want to modify a part beyond the options available in the Parts Builder, our Design Services team or Design Partners can help! We also have CAD tutorials for free software like QCAD and Inkscape. …
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Formal Quotes make it easy to send a link to your accounts payable department so they can process payment for orders online, while the order itself remains associated with your account. This allows you to remain the point of contact if there are any questions during production. Read the complete FAQ for detailed info! …
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Bend radius depends on more than just thickness — tooling, material tensile strength, and die width all play a role. Some thinner materials may even have a larger bend radius than thicker ones. …
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You can update the shipping addresses for your account under account Settings. It’s also possible to update your shipping address at the Billing & Shipping step of checkout. …
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