Frequently asked questions

Our pre-flight checklist for file setup applies to all our services. Make sure all your part files fit within these guidelines before you send them to us, and we’ll be able to get your parts to you faster and easier. Don’t forget to read up on all our services guidelines as well to make your […]

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Our finishing services can add ~0.0004”-0.01″ to the overall thickness of your parts depending on the finish type (anodizing, plating, or powder coating). See the FAQ or service guidelines for details. …
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If you upload your part file to our website and the overall part size exceeds the maximum size for instant quoting in that material, you’ll be prompted to submit a custom quote. …
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If you need to get a PDF quote to send to your company’s purchasing department, our Formal Quote payment method makes it easy. Please note, when you create a Formal Quote, the parts will not move into production until payment is submitted. …
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We want you to be happy with your parts, so our Support team can assist you if there are any issues! We ask that you send us photos of your part and a description of any problems. We’ll work with you to find the best solution. …
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