Frequently asked questions
We have multiple etching limitations to keep in mind since we do not offer laser engraving or solid etching. Our etching services are currently limited to single line etching. Please note: single line etching is faint and shouldn’t be used for cosmetic applications. …
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We refer to our business accounts as ‘Organizations’, which enable employees to benefit from their company’s tax exempt status, credit terms, and more. To set one up for your company, email support@sendcutsend.com and request to set up an Organization. …
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If you’re not satisfied with your order, we’re happy to help! Contact our Support team and provide photos of the parts you received. We’ll work with you to find the best solution. …
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If you need to export a file from QCAD, great news! You can save the file natively within QCAD – no special export process needed. Just press Ctrl+Shift+S to save the file in either the DXF or DWG format. Whether you’re a CAD pro or just starting out, QCAD is useful for reviewing two-dimensional DXF […]

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We’re unable to share DXFs for parts created in our Parts Builder. If you want to modify a part beyond the options available in the Parts Builder, our Design Services team or Design Partners can help! We also have CAD tutorials for free software like QCAD and Inkscape. …
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