Product Page Information | SendCutSend

Frequently asked questions

How do I order parts on your website?

We make ordering parts fast and convenient. For a step-by-step guide, check out this video or the steps listed below. Need help creating a Formal Quote so someone else in your organization can pay? Take a look at our Formal Quote guide! How to order parts Upload your files or use our Parts Builder Step […]

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Can SendCutSend use a different cutting method for my parts?

We choose the best cutting method for each material, so we aren’t able to use a different cut process upon request for individual orders. You can find the process by material on our design guidelines pages. …

Does SendCutSend cut tubing or piping?

SendCutSend does not currently cut, bend, or work with bent tubing or piping. However we plan to offer tube laser cutting soon! Join our tube cutting waitlist to get the latest updates. …

Do you offer laser etching or laser engraving?

We do not offer laser engraving or solid etching at this time. We recommend contacting a specialty engraving or trophy shop for those services. …

Do refunds show on order invoices?

If parts in your order are refunded or you receive a gift card code for the value of unusable parts, the amount returned will be reflected as an adjustment at the bottom of your order invoice. This shows that your refund was issued. Please note, direct refunds can take up to 24 hours to process. […]

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