Frequently asked questions
We have an easy file setup checklist for SolidWorks: File is exported as a DXF; All holes and cutouts are at least 50% material thickness; File is built at a 1:1 scale, preferably in inch units; All objects are on the same layer; All stray points, duplicate lines, empty objects and text areas have been removed; No shapes have open contours; All shapes have been united, combined or merged; All text has been converted to …
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Check out our Guidelines page for more information on setting up your files for laser cutting, CNC routing, bending and tapping.

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Per our bending guidelines, please enter bend angle definitions as measured from the outside of the bend. You can think of it as the number of degrees the flange is actually bent from a flat position. When you enter bend definitions before placing an order on our website, you should be able to see a 3D preview of your bent part to confirm the definitions are correct. …
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It’s important that the file you upload for bending is in a format that we can accept. Currently we accept STEP and STP format 3D files. If uploading a 2D file, it will need to be a flat vector file (DXF, DWG, EPS, or AI format). We have tutorials you can follow to learn how to turn a bent part into a flat pattern in various CAD software. …
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PDFs can’t be uploaded for instant quoting or emailed to SendCutSend to create or configure orders. However our trusted Design Partners can help with converting PDFs to CAD files if your PDF if needed. …
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