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Frequently asked questions

How to export a STEP or DXF file from Shapr3D?

You can export either a 3D STEP file or flat DXF from Shapr3D for an instant quote. Read the full FAQ to learn how! …

Can you cut material I ship to you?

Due to safety and procedural risks, SendCutSend does not cut or process raw material that is shipped to us from customers. Additionally, we cannot accept raw material or components from vendors such as McMaster-Carr per request for specific customers or projects. …

Should I share my account login information?

We do not advise sharing SendCutSend account logins. Employees working at the same company should create their own individual accounts. However, if multiple employees need to share tax exempt status or payment terms, we can set up an Organization to enable this! …

Why doesn’t bend radius always match material thickness?

Bend radius depends on more than just thickness — tooling, material tensile strength, and die width all play a role. Some thinner materials may even have a larger bend radius than thicker ones. …

How to set up my file in Inkscape?

Here is a file set up checklist for Inkscape: File is exported as an .eps; All holes and cutouts are at least 50% material thickness; File is built at a 1:1 scale, preferably in inch units; All objects are on the same layer; All stray points, duplicate lines, empty objects and text areas have been removed; No shapes have open contours; All shapes have been united, combined or merged; All text has been converted to …