Frequently asked questions
To export a STEP file from Autodesk Fusion, go to File > Export, select **STEP Files (.stp, .step) from the Type dropdown, name your file, choose a save location, and click Export. Before exporting, make sure your design meets SendCutSend’s guidelines and is set to either inches or millimeters at 1:1 scale. …
We do not ship to PO boxes, APO, or FPO addresses at this time. Please provide us with a physical address. Read our shipping information page and policies for more information about our shipping process, if your order qualifies for free shipping, and factors that may affect your order processing times. …
Here is a file set up checklist for Inkscape: File is exported as an .eps; All holes and cutouts are at least 50% material thickness; File is built at a 1:1 scale, preferably in inch units; All objects are on the same layer; All stray points, duplicate lines, empty objects and text areas have been removed; No shapes have open contours; All shapes have been united, combined or merged; All text has been converted to …
3D preview issues with bent parts can be due to a lack of bend reliefs, bend lines that don’t extend the full width of the part, and incorrect file setup. Read the complete FAQ to learn more! …

When exporting a design file from TurboCAD, the program often creates duplicate and intersecting paths that our lasers cannot process. This happens sometimes when a 2D flat pattern is exported from a 3D design. For this reason, you may want to consider trying one of the free software programs we recommend instead. However we do have […]