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Frequently asked questions

Do you offer free fonts for download?

Yes! We offer free stencil and positive style font packages for your text-based designs. These are the same fonts used in our free laser cutting templates and work with your preferred CAD software. …

Do you offer payment terms like Net 30?

We offer payment terms for pre-qualified customers who prefer to pay with a PO. You’ll need to fill out our Credit Application Form to apply for terms. Then, our team will review your application and notify you of your account status. …

Can SendCutSend chamfer or machine the edges of parts?

At SendCutSend we can chamfer or machine the edges of parts that meet our guidelines for CNC machining. We only machine parts out of billet stock at this time. …

What is the ideal hole size and thread engagement for tapping?

Designing the correct hole size when preparing for tapping is important. Holes that are too large may cause the tap to strip out or fail. If the hole is too small, it will cause the tap to bind, create excessive heat, wear, and could result in a broken tap trying to cut too much material. […]

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How to export a file from AutoCAD for SendCutSend?

You can export a file from AutoCAD or AutoCAD Mechanical in DXF, DWG, or STEP formats, depending on your part type. For laser-cut sheet and plate parts, export as a 2D DXF or DWG. For CNC machining or 3D parts, save as a STEP (.stp). All files must be drawn at 1:1 scale in inches or millimeters. …