Frequently asked questions
To send a file to SendCutSend, your Autodesk Fusion design must be in inches or millimeters. Fusion defaults to centimeters, which we cannot accept. You can either set your default units before starting a design or update the units in your document settings after a design is created. Always export your DXF from a sketch or flat pattern, not from the File menu. …
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Orders placed under your SendCutSend account cannot be hidden or deleted. If you need to place orders separately from your main account, we recommend creating a separate account or checking out as a guest instead of logging in. Please note, we do not advise sharing SendCutSend account logins.

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Your estimated ship date is calculated in real-time in your shopping cart as you add parts and services. Then, your estimated ship date is confirmed when you check out. You can also find the estimated ship date and follow your order’s production status through the tracking link we’ll email you. …
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We sure do! Bend relief is one of those small details in a bent part that’s easily overlooked. In parts where it’s required, leaving it out can at best cause unwanted tearing, or at worst make your part nearly impossible to physically make (at least the way it’s drawn). …
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Can’t add a service like bending/forming, countersinking, tapping, hardware insertion, deburring, anodizing, plating, or powder coating to your part after uploading your file to our website and selecting a material? There are a number of reasons why this might be the case. View the full FAQ to learn more. …
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