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Frequently asked questions

Do I need to compensate for kerf in my design?

You don’t need to compensate for kerf in your design since we account for it on our end. However you should consider cut tolerance, material thickness tolerance, and bending tolerances. See the FAQ for more information on kerf and tolerances! …

Should I share my account login information?

We do not advise sharing SendCutSend account logins. Employees working at the same company should create their own individual accounts. However, if multiple employees need to share tax exempt status or payment terms, we can set up an Organization to enable this! …

Can you send me a DXF of my Parts Builder part?

We’re unable to share DXFs for parts created in our Parts Builder. If you want to modify a part beyond the options available in the Parts Builder, we can recommend designers who can help! We also have CAD tutorials for free software like QCAD and Inkscape. …

Will nickel plating hold up to polishing or sanding?

Our nickel plating is quite thin (adding approximately ~0.0002″ per side), so you will need to be careful to avoid wearing through the finish. A small amount of light polishing may be doable but any more aggressive treatment like sanding could penetrate through to the underlying material. …

How to export from TurboCAD?

When exporting a design file from TurboCAD, the program often creates duplicate and intersecting paths that our lasers cannot process. This happens sometimes when a 2D flat pattern is exported from a 3D design. For this reason, you may want to consider trying one of the free software programs we recommend instead. However we do have […]

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