Frequently asked questions
We’re unable to process existing parts that are sent to us, since we cut from in-stock materials and only provide post processing services like bending, tapping, and finishing for parts we have cut. …

Designing the correct hole size when preparing for tapping is important. Holes that are too large may cause the tap to strip out or fail. If the hole is too small, it will cause the tap to bind, create excessive heat, wear, and could result in a broken tap trying to cut too much material. […]

It’s important that the file you upload for bending is in a format that we can accept. Currently we accept STEP and STP format 3D files. If uploading a 2D file, it will need to be a flat vector file (DXF, DWG, EPS, or AI format). We have tutorials you can follow to learn how to turn a bent part into a flat pattern in various CAD software. …

We make ordering parts fast and convenient. For a step-by-step guide, check out this video or the steps listed below. Need help creating a Formal Quote so someone else in your organization can pay? Take a look at our Formal Quote guide! How to order parts Upload your files or use our Parts Builder Step […]

Yes! We offer free stencil and positive style font packages for your text-based designs. These are the same fonts used in our free laser cutting templates and work with your preferred CAD software. …