Frequently asked questions
SendCutSend does not currently cut, bend, or work with bent tubing or piping. However we plan to offer tube laser cutting soon! Join our tube cutting waitlist to get the latest updates. …
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This typically occurs because the overall flat part size is too large or too small for the material. Please check that the file is setup at 1:1 scale in inch or millimeter units. Ensure the correct unit is set for your part after uploading the file. …
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To receive an instant pricing, we accept two-dimensional vector based Adobe Illustrator (.ai), .eps, .dwg, and .dxf format files. For 3D files, we accept .step and .stp format files. We do not accept .STL mesh-based files, raster files, or photographs. Adobe Illustrator .ai CorelDraw .eps SolidWorks .dxf, .step, .stp Fusion .dxf, .step, .stp Inkscape .eps […]

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We don’t provide Ra or surface roughness specs for our materials because finishes can vary by supplier and batch. If no finishing service is added, your parts will ship with the standard mill finish, which may include light scratches. …
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To use our online Parts Builder, we recommend logging into your SendCutSend account first. Then select a template. From there, adjust units, dimensions, and feature placement, add bend lines if needed, and save your part before getting instant pricing! …
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