Frequently asked questions
If you uploaded your design file to our website and can’t get a quote, there are a few possible reasons why! Read the full FAQ to learn how to troubleshoot your file, resolve error messages, and place an order using these tips. …
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Materials behave differently during machining, with capabilities and limitations that vary between materials and their thicknesses. That’s why it’s important to understand the tolerance of specific materials when designing your projects to be laser cut. Before uploading your design to our website check out our general maximum and minimum limitations for all of our materials, and the maximum and minimum material limitations for post processing (bending, tapping, and deburring). …
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Per our bending guidelines, please enter bend angle definitions as measured from the outside of the bend. You can think of it as the number of degrees the flange is actually bent from a flat position. When you enter bend definitions before placing an order on our website, you should be able to see a 3D preview of your bent part to confirm the definitions are correct. …
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To use our online Parts Builder, we recommend logging into your SendCutSend account first. Then select a template. From there, adjust units, dimensions, and feature placement, add bend lines if needed, and save your part before getting instant pricing! …
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We do not advise sharing SendCutSend account logins. Employees working at the same company should create their own individual accounts. However, if multiple employees need to share tax exempt status or payment terms, we can set up an Organization to enable this! …
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