Frequently asked questions
Package tracking is automatic with SendCutSend! Once your order has been placed and processed, you will receive tracking information via email or mobile device when a tracking number has been created. …
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If you want to request an unavailable tap size, first confirm whether we offer it in any material. You can see all of our tap sizes here: Thread/Tap Hole Size Chart If we do offer the tap size but you’re unable to add it to a part you want to order, that is typically because […]

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We’re unable to pass delivery instructions along to shipping carriers for you. Instead we recommend contacting the carrier after your package has shipped to submit any special instructions directly. …
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The minimum and maximum part size we offer changes depending on the material and its thickness. We have put together a chart broken down into four categories (Composites, Metals, Plastics, and Wood) so you can see all this information in the same place. …
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On the instant-quoted line item in your shopping cart, simply click on the material or any services to make changes. This functionality is handy for quick updates before checkout and adjustments to parts you want to reorder. Please note, this is not available for custom quoted parts. …
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