Frequently asked questions
We don’t provide Ra or surface roughness specs for our materials because finishes can vary by supplier and batch. If no finishing service is added, your parts will ship with the standard mill finish, which may include light scratches. …
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Setup for tapping depends on whether you plan to order sheet parts or machined billet parts. For sheet and plate parts, we accept both vector and 3D file formats and we’ll resize holes up to 4.00″ to fit the tap size you choose. For machined billet parts, we accept STEP/STP files and require additional info before checkout to confirm the taps needed. …
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We offer linear deburring for eligible laser cut parts. If your part qualifies for linear deburring, it will be automatically selected at checkout. You can deselect it if you prefer to not have your part deburred. …
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Our Customer Support and Applications Engineering teams are available on weekdays to assist you with any questions or concerns. Reach out and we’ll get back to you within 4 business hours. …
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To join your company’s Organization, you can either choose to join as soon as you set up a SendCutSend account using your work email address, accept an invitation from a coworker who is already part of your company’s Organization, or contact our Support team and request to be added. …
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