Frequently asked questions
To export a STEP file from Autodesk Fusion, go to File > Export, select **STEP Files (.stp, .step) from the Type dropdown, name your file, choose a save location, and click Export. Before exporting, make sure your design meets SendCutSend’s guidelines and is set to either inches or millimeters at 1:1 scale. …
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We’re unable to send you the scraps or dropout pieces, also known as negative geometry, from parts you order. This is because all material is used during our production process in order to offer the best possible pricing and reduce waste. …
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Our pre-flight checklist for file setup applies to all our services. Make sure all your part files fit within these guidelines before you send them to us, and we’ll be able to get your parts to you faster and easier. Don’t forget to read up on all our services guidelines as well to make your […]

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We’re unable to process existing parts that are sent to us, since we cut from in-stock materials and only provide post processing services like bending, tapping, and finishing for parts we have cut. …
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You can find the invoice for any order by logging into your SendCutSend account and navigating to the Orders tab. Then find your order and click Invoice to view it or print a PDF if needed. …
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