Frequently asked questions
You can check the status of any order by logging into your SendCutSend account, navigating to the Orders page, and clicking the Track Order link on the order. …
If you’re running into issues while quoting and ordering parts, we’re here to assist! Read the full FAQ for helpful troubleshooting resources. …
Our wrinkle black powder coating is fingerprint resistant. All other colors will show fingerprints. These are easily removed by using a soft cloth with mild soap and water. …
We choose the best cutting method for each material, so we aren’t able to use a different cut process upon request for individual orders. You can find the process by material on our design guidelines pages. …
There will be some smudges, carbon scoring, fingerprints, and markings on your parts left over from handling both at our shop and after you unpack them. We do our best to keep all your parts looking great from machining to shipping, but sometimes a few fingerprints can’t be avoided. Learn how to clean them up in a flash! …