Frequently asked questions
We can’t cut from raster images or photos. Our machines require vector files (DXF, DWG, EPS, AI) or STEP/STP files. If you only have a dimensioned sketch, template, or PDF, one of our Design Partners may be able to convert it to an accepted format. …
You can easily change the email address or phone number for your SendCutSend account in your account Settings. See the complete FAQ for step-by-step instructions! …
The Bend tool in Autodesk Fusion lets you preview how your sheet metal part will look once bent and confirm the final formed dimensions. To use it correctly: (1) set up a sheet metal rule with the right K factor and bend radius, (2) sketch your flat pattern with bend lines, (3) extrude using the Flange tool, (4) apply bends with the Bend tool, and (5) measure the 3D model to confirm dimensions before exporting …
We’re unable to send photos of parts in production upon request. This is because we strive for efficient processes with the quickest possible turnaround times. Learn more about order production and lead times on our processing page. …
To keep perpendicular flanges from clashing in a corner, use our Min Corner Relief Distance from Bend Line spec (pictured below). If the clearance between bend lines meets or exceeds that value for your chosen material thickness, you’re in the clear. …