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Frequently asked questions

Do you offer deburring?

We offer linear deburring for eligible laser cut parts. If your part qualifies for linear deburring, it will be automatically selected at checkout. You can deselect it if you prefer to not have your part deburred. …

Will my parts be tapered?

Yes, it is possible your parts thicker than 0.250” will have a slight taper from top to bottom. The thicker the material, the more it will be tapered. SendCutSend’s state of the art laser cutting and waterjet cutting technology is able to reduce the amount of taper during the process, but it cannot be completely eliminated. …

What are common problems to look for in my files?

Ensure that 2D files are free of duplicate paths, that .step or .stp format files meet our 3D file guidelines, and that all cut geometry meets the minimums for materials selected. See the full FAQ for more tips! …

What is your material thickness tolerance?

You can find the material thickness tolerance for each stock thickness on the material pages in our Material Catalog. Navigate to the material you need and then click Specifications. Select your desired thickness and check out its details and specifications! Material thickness tolerance specifications will be listed under the General Details. This tolerance represents the possible […]

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Can I use my own shipping account?

Due to our highly automated shipping process, we cannot use 3rd party shipping accounts. Orders are shipped by the carrier of our choice, using the most efficient method possible.

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