Frequently asked questions
SendCutSend does not currently cut, bend, or work with bent tubing or piping. However we plan to offer tube laser cutting soon! Join our tube cutting waitlist to get the latest updates. …
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To use our online Parts Builder, we recommend logging into your SendCutSend account first. Then select a template. From there, adjust units, dimensions, and feature placement, add bend lines if needed, and save your part before getting instant pricing! …
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To receive an instant pricing, we accept two-dimensional vector based Adobe Illustrator (.ai), .eps, .dwg, and .dxf format files. For 3D files, we accept .step and .stp format files. We do not accept .STL mesh-based files, raster files, or photographs. Adobe Illustrator .ai CorelDraw .eps SolidWorks .dxf, .step, .stp Fusion .dxf, .step, .stp Inkscape .eps […]

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If you don’t have a CAD file, there are multiple options available! You can use our free Parts Builder, AI Parts Builder, or contact an available designer. …
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No — we can’t guarantee a specific grain direction. Parts are cut for maximum material efficiency, so grain direction can vary. If grain direction matters, apply your desired finish after you receive your parts. …
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