Frequently asked questions

Due to our highly automated shipping process, we cannot use 3rd party shipping accounts. Orders are shipped by the carrier of our choice, using the most efficient method possible. 

Package tracking is automatic with SendCutSend! Once your order has been placed and processed, you will receive tracking information via email or mobile device when a tracking number has been created. …
From any page on sendcutsend.com, choose Get Started (desktop) or Create Account (mobile). See the complete FAQ for step-by-step instructions! …
Yes, it is possible your parts thicker than 0.250” will have a slight taper from top to bottom. The thicker the material, the more it will be tapered. SendCutSend’s state of the art laser cutting and waterjet cutting technology is able to reduce the amount of taper during the process, but it cannot be completely eliminated. …
Can’t add a service like bending/forming, countersinking, tapping, hardware insertion, deburring, anodizing, plating, or powder coating to your part after uploading your file to our website and selecting a material? There are a number of reasons why this might be the case. View the full FAQ to learn more. …