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Frequently asked questions

Is your powder coating fingerprint resistant?

Our wrinkle black powder coating is fingerprint resistant. All other colors will show fingerprints. These are easily removed by using a soft cloth with mild soap and water. …

How to export my file from FreeCAD?

If you want to export a part design file from FreeCAD, you can save either a 3D .step format file or a 2D .dxf format file. Exporting a STEP file from FreeCAD Before you export your STEP file, ensure that it meets our 3D File Guidelines. To save a STEP file, from the 3D-View select […]

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Can I get material certifications (MTRs/Certs) for my order?

We receive certifications from our metal material suppliers and we can send them to you upon request. You can use the certifications to trace the material back to the supplier, but we cannot guarantee 100% accuracy of each material certification. …

How to set up my file in SolidWorks?

We have an easy file setup checklist for SolidWorks: File is exported as a DXF; All holes and cutouts are at least 50% material thickness; File is built at a 1:1 scale, preferably in inch units; All objects are on the same layer; All stray points, duplicate lines, empty objects and text areas have been removed; No shapes have open contours; All shapes have been united, combined or merged; All text has been converted to …

What file type/format can I send you?

To receive an instant pricing, we accept two-dimensional vector based Adobe Illustrator (.ai), .eps, .dwg, and .dxf format files. For 3D files, we accept .step and .stp format files. We do not accept .STL mesh-based files, raster files, or photographs. Adobe Illustrator .ai CorelDraw .eps SolidWorks .dxf, .step, .stp Fusion .dxf, .step, .stp Inkscape .eps […]

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