Frequently asked questions
In order to produce your part, we’ll need a 2D vector-based file of the design to be cut (DWG, DXF, EPS, or Adobe Illustrator format) showing just the flat cut pattern for the part at 1:1 scaling, and no additional information like text, borders, crosshairs, or dimensions. We also accept 3D files in the STEP and STP formats. Your STEP/STP file must include only one solid body of uniform thickness to upload successfully. …
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We offer multiaxis CNC machining and milling for billet material at SendCutSend. Our machining service can produce dimensional features including pockets, slots, holes, bosses, webs, and flanges of varying heights and thicknesses. …
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Bending, countersinking, and tapping services are performed before finishing services. Hardware is installed after anodizing and plating, but before powder coating. Parts with both hardware and powder coating services will have the hardware capped/plugged before being powder coated. …
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Yes, it is possible your parts thicker than 0.250” will have a slight taper from top to bottom. The thicker the material, the more it will be tapered. SendCutSend’s state of the art laser cutting and waterjet cutting technology is able to reduce the amount of taper during the process, but it cannot be completely eliminated. …
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Designing the correct hole size when preparing for tapping is important. Holes that are too large may cause the tap to strip out or fail. If the hole is too small, it will cause the tap to bind, create excessive heat, wear, and could result in a broken tap trying to cut too much material. […]

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