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Frequently asked questions

Can I send you existing parts to process?

We’re unable to process existing parts that are sent to us, since we cut from in-stock materials and only provide post processing services like bending, tapping, and finishing for parts we have cut. …

Can my orders be tax exempt?

If your organization is tax exempt, send your valid tax exemption certificate to SendCutSend’s support team. We’ll review your certificate and then respond with an update! Please be sure to set up an account before requesting exemption. …

How do I bend parts with odd flange shapes?

To bend a flange with an irregular shape, add a flat reference edge parallel to the bend line. You can either modify your design to create a straight edge or add break-off tabs that you’ll remove after receiving your part. …

If I send you material, can you cut it for me?

SendCutSend does not cut customer-supplied material at this time. If you’d like something we don’t offer in our material catalog, please fill out our suggestion form! …

How do I order parts on your website?

We make ordering parts fast and convenient. For a step-by-step guide, check out this video or the steps listed below. Need help creating a Formal Quote so someone else in your organization can pay? Take a look at our Formal Quote guide! How to order parts Upload your files or use our Parts Builder Step […]

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