If you’re in Canada, we offer shipping as low as $19 USD on orders of $39 or more via 2-4 day International Shipping.
Largest part size 30″ x 44″ x 1″
or any cubic box less than or equal volume up to 46 lbs.
See examples above.
47 – 1,000 lbs. and less than 40” x 46 x 46”
For standard orders, we generally ship parts within 2-4 business days of receiving your cut-ready files. If there are any issues with your order, we’ll contact you right away. Please be sure to add support@sendcutsend.com to your approved email contacts.
Our cut-off time for processing new orders is 12 noon, Pacific time, Monday-Friday. Orders received after 12:01 PM will be started the following business day.
Quantity – Quantities of 100 or more parts may add 2-4 days business of processing time to your order.
Weight – Some orders over 80 lbs. will need an additional 1-2 business days for packaging and crating.
Size – Parts larger than 46” in any axis may need 1-2 or more additional days of processing time.
Material – Although we stock hundreds of thousands of pounds of material, occasionally we may have a smaller-than-needed amount for your project. If your order requires more than 40 square feet of material, we may ask for an additional 2-5 business days for processing.
Finishing – Ceramic Tumbling adds 1-2 days of processing time.
Bending – Adding bending to your order can add 2-3 days of processing time. Most bent parts will ship ground.
Design – Orders that require file adjustments, proofs, or files do not meet our Design Guidelines will need an additional 2 or more business days to complete.
Anodizing – Currently adds 1-7 days to production time, depending on color.
Plating – Currently adds 7-10 days to production time.
Powder Coating – Adding powder coating to your order can add 3-5 days of processing time.
Tapping & Countersinking – If you need tapped or countersunk holes in your laser cut parts, it adds 1-2 days to turnaround time, depending on quantity.
Hardware Insertion & Dimple Forming – orders that include hardware installation or dimple forming will need an additional 1-3 days to process.
Expedite Service is available for Rush Production and Overnight shipping on qualifying orders. You can select Expedite Service options at checkout. See if your order qualifies for our Expedite Service.
Do you offer local pickup?
We do not offer local pickup for most orders at this time. If the order is exceptionally heavy or oversized, please contact Support to arrange for pickup.
Can you use my shipping account or preferred carrier?
No. Due to our heavily automated shipping system, we cannot use 3rd party accounts or carriers.
Can you ship to countries outside of the US?
Yes! We ship to Canada. We do not ship to any other countries besides the US and Canada at this time, and we cannot make exceptions.
Can you ship to my PO Box?
We do not ship to PO boxes at this time. Please provide us with a physical address that is serviced by the FedEx or UPS networks.
Can you ship to my APO/FPO address?
We do not ship to APO or FPO addresses.
We accept .ai, .dxf, .dwg, .eps, .stp, and .step
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