Processing and lead times

For standard orders, we generally ship laser cut parts within 2-4 business days of receiving your cut-ready files. Additional post-process operations such as bending, tapping and powder coating will increase turnaround time. Quantity also affects these lead times.

Laser, Waterjet & CNC

2-4 days

Bending

+1-2 days

Countersinking

+1-2 days

Deburring

+0 days

Dimple Forming

+1-3 days

Hardware

+1-3 days

Tapping

+1-2 days

Anodizing, Plating & Powder Coating

+7-10 days

Tumbling

+1-2 days

Need your parts faster? Add rush production + overnight shipping on eligible orders.

Our cut-off time for processing new orders is 12 noon, Pacific time, Monday-Friday. (Orders with complex geometry or multiple bends may require additional processing time.) Orders received after 12:01 PM will be started the following business day.

If you see “TBD” on the tracking page for your order, your files are being reviewed and prepped for the laser, or we are awaiting a response from you. An estimated shipping date will be generated in the Tracker once your order is scheduled. Learn more about our shipping process and policies.

How our process works

Although we cut and process parts 7 days a week, we review orders Monday - Friday to coincide with our shipping carriers.
  1. Your estimated ship date is calculated in real-time in your shopping cart as you add parts and services
  2. Your estimated ship date is confirmed when you check out
  3. Your order is received and verified
  4. Our Application Engineers review your drawings
  5. Your drawings are programmed and scheduled
  6. Your parts are cut!
  7. We inspect your order for quality and accuracy
  8. Your parts are post processed, if required
  9. Second quality check
  10. Your parts are packaged for shipment
  11. Final quality check
  12. The shipping label is created and you receive an email with a tracking number
  13. Your order is shipped via our carrier on one of 3 daily pickups

How do I get my parts as fast as possible?

  • Order before 12pm PST, Monday-Friday
  • Add rush production before checkout if your parts are eligible
  • Provide part files that meet our guidelines
  • DXFs from SolidWorks, AutoCAD or Fusion will be processed slightly faster than EPS and Adobe Illustrator files
  • If you are using AI, please only send us AI files. Illustrator DXF exports do not produce reliable cutting paths and will result in additional time

Lead time constraints and considerations:

  • Orders received after noon PST will be processed the next business day
  • Orders with notes, special requests, etc. will have additional processing time
  • Our goal is to get you parts fast! This means production speeds cannot be changed or upgraded after orders are placed
  • Please note, overnight shipping only affects transit time after production
  • Files that are not cut-ready will take longer to resolve as we will contact you for updated artwork
  • Post-processing operations such as deburringbending, countersinkingtapping, and powder coating will take extra time, and may not be canceled once the order is in production

Learn more about what impacts SendCutSend lead times

Additional factors that may affect your order processing time:

Finishing Services

Powder coating, anodizing, and plating will add 7-10 days of processing time to your order.

Quantity

Quantities of 100 or more parts may add 2-4 days of processing time to your order.

Size

Parts larger than 46” in any axis may need 1-2 or more additional days of processing time.

Weight

Some orders over 80 lbs. will need an additional 1-2 business days for packaging and crating.

Bending

Adding bending to your order can add 1-3 days of processing time. Most bent parts will ship ground as they will exceed 2″ in height when packed.

Material

Although we stock hundreds of thousands of pounds of material, occasionally we may have a smaller-than-needed amount for your project. If your order requires more than 40 square feet of material, we may ask for an additional 2-5 business days for processing.

Design

We will contact you to request revisions for orders that require file adjustments, proofs, or files do not meet our Design Guidelines. This will delay the order processing, as production cannot begin until we have received the cut-ready files.

Example standard SendCutSend processing times

  • If you order on Monday at 10am, your order is scheduled to ship on or before Wednesday
  • If you order on Thursday at 9pm, your order is scheduled to ship on or before the following Tuesday

Our processing times and shipping FAQs

What are standard production times?

Your estimated ship date is calculated in real-time in your shopping cart as you add parts and services. Production times for standard orders without additional services like bending or finishing are typically 2-4 business days before shipping.

Read More »

Can I rush my order?

We treat every order as a rush order and do our best to ship parts as quickly as possible! For this reason we aren’t able to offer expedited production for all orders and operations.

Read More »

Start your first SendCutSend project today!

Upload your CAD design or use our parts builder and get instant pricing on your custom laser cut parts, all delivered to your door in a matter of days.