FAQs

Find the answers to some of our most frequently asked questions.

How to order mirrored parts?

Mirrored parts are easy to order at SendCutSend. Learn about operation and material considerations for part mirroring and how to order these types of parts by either using our Duplicate item button or uploading a separate file.

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How do you bend parts?

We bend sheet metal and polycarbonate with a process known as air bending. This means our bend radii are set for each material thickness and we’re unable to offer large radiused flanges. compound bends, or custom bend radiuses upon request.

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How to use part preview tools?

You can access the part preview tools by clicking the preview image on any part in your account, or from the instant quoter. Then, under the preview image of your part, select the Tools option. From there you can directly measure your part or access material specs.

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What are your tolerances?

Find tolerance specifications for each material thickness on each material page in our Material Catalog. We provide cutting, bending, and material thickness tolerances so you can plan accordingly!

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How to use the Parts Builder?

To use our online Parts Builder, we recommend logging into your SendCutSend account first. Then select a template. From there, adjust units, dimensions, and feature placement, add bend lines if needed, and save your part before getting an instant quote!

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Can you send me a DXF of my Parts Builder part?

We’re unable to share DXFs for parts created in our Parts Builder. If you want to modify a part beyond the options available in the Parts Builder, our Design Services team or Design Partners can help! We also have CAD tutorials for free software like QCAD and Inkscape.

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How to set up a business account for my company?

We refer to our business accounts as ‘Organizations’, which enable employees to benefit from their company’s tax exempt status, credit terms, and more. To set one up for your company, email support@sendcutsend.com and request to set up an Organization.

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How to join my company’s Organization?

To join your company’s Organization, you can either choose to join as soon as you set up a SendCutSend account using your work email address, accept an invitation from a coworker who is already part of your company’s Organization, or contact our Support team and request to be added.

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Can you help with my design?

We provide multiple resources for design help, including our online Parts Builder, Design Services, trusted Design Partners, file setup and export tutorials, material selection tips, file setup FAQs, and service design guidelines!

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Can you provide partial depth cuts?

We only offer 2D perpendicular through-cutting in flat sheet materials and cannot produce any partial depth cut options. Learn about the variety of services we offer on our service pages. Before uploading your file, be sure to check out our guideline pages to make sure your file is production-ready!

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Can Formal Quotes be tax exempt?

Formal quotes can be tax exempt! Just make sure the person creating the formal quote has tax exempt status set up for their SendCutSend account before they create the quote. Then when creating the formal quote, check the tax exempt box at the Address & Billing step.

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Can I send you a cardboard template?

Yes! If you have a cardboard template of your design and need assistance turning it into a CAD file, our design services may be a good fit for you. Design services start at $49 and allow you to send us your physical template to convert to a CAD file.

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Can I send you a sketch of my part?

Yes, if you have a sketch and need it converted to a CAD file, our design services may be a good fit! Design services start at $49 and allow you to send us a sketch or template that we then convert into a CAD file for you.

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Haven’t found what you’re looking for?

Check out our the resources below or contact our support team.

Guidelines

Everything you need to know to design for laser-cutting, CNC routing, bending, and tapping.

Tutorials

Everything from software-specific tutorials to material selection tips.

Materials

We have sheet metals, plastics, composites, and wood/boards for every project.

Part Sizes

Min and Max part sizes for all our materials

Start your first SendCutSend project today!

Upload your CAD design, or try one of our customizable part templates to get instant pricing on your custom laser cut parts. All delivered to your door in a matter of days.

We proudly use hardware by PEM

Flush stud, M8 x 1.25, .472" Zinc plus Clear Chromate

Aluminum: 5052, 6061, 7075 Steel: Mild

SKUFH-M8-12
Thread SizeM8 x 1.25
Hole size in sheet (+0.003/-.0.000).315″
Minimum sheet thickness0.094″
Maximum sheet thickness.347″
Fastener materialSteel
Minimum distance hole C/L to edge or bend.378″
Minimum distance between two of the same hardware (CL to CL).567″
Recommended panel materialSteel/Aluminum
Coating typeZinc
Length.472″
Aluminum material ranges (5052, 6061, 7075)0.100″-0.250″
Steel material ranges (CRS, HRPO, HR)0.104″-0.250″

Get an Instant Quote for Waterjet Cutting

We proudly use hardware by PEM

Flush Standoff, 4-40, .250" Zinc plus Clear Chromate

Aluminum: 5052, 6061, 7075 Steel: Mild, G30

SKUSO-440-8
Thread Size4-40 x .250″
Hole size in sheet (+0.003/-.0.000).168″
Minimum sheet thickness0.040″
Maximum sheet thickness.125″
Fastener materialSteel
Minimum distance hole C/L to edge or bend.250″
When determining the distance between two or more fasteners, you can calculate the distance by the formula, C/L to edge + 1/2 the diameter of the second mounting hole..345″
Recommended panel materialSteel/Aluminum
Coating typeZinc
Length.250″
Aluminum material ranges (5052, 6061, 7075)0.040″-0.125″
Steel material ranges (CRS, HRPO, HR)0.048″-0.119″

We proudly use hardware by PEM

Flush Standoff, 4-40, .250" Passivated

Stainless Steel: 304, 316

SKUSO4-440-8
Thread Size440
Hole size in sheet (+0.003/-.0.000).166″
Minimum sheet thickness0.04″
Maximum sheet thickness.125″
Fastener material400 Stainless Steel
Minimum distance hole C/L to edge or bend.250″
When determining the distance between two or more fasteners, you can calculate the distance by the formula, C/L to edge + 1/2 the diameter of the second mounting hole. Example shown with x2 of the same hardware..313″
Recommended panel materialStainless Steel
Coating typePassivated
Length.250″
304 Stainless Steel material ranges0.048″-0.125″
316 Stainless Steel material ranges0.060″-0.125″