FAQs

Find the answers to some of our most frequently asked questions.

How to order mirrored parts?

Mirrored parts are easy to order at SendCutSend. Learn about operation and material considerations for part mirroring and how to order these types of parts by either using our Duplicate item button or uploading a separate file.

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How do you bend parts?

We bend sheet metal and polycarbonate with a process known as air bending. This means our bend radii are set for each material thickness and we’re unable to offer large radiused flanges. compound bends, or custom bend radiuses upon request.

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How to use part preview tools?

You can access the part preview tools by clicking the preview image on any part in your account, or when getting instant pricing. Then, under the preview image of your part, select the Tools option. From there you can directly measure your part or access material specs.

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What are your tolerances?

Find tolerance specifications for each material thickness on each material page in our Material Catalog. We provide cutting, bending, and material thickness tolerances so you can plan accordingly!

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How to use the Parts Builder?

To use our online Parts Builder, we recommend logging into your SendCutSend account first. Then select a template. From there, adjust units, dimensions, and feature placement, add bend lines if needed, and save your part before getting an instant quote!

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Can you send me a DXF of my Parts Builder part?

We’re unable to share DXFs for parts created in our Parts Builder. If you want to modify a part beyond the options available in the Parts Builder, our Design Services team or Design Partners can help! We also have CAD tutorials for free software like QCAD and Inkscape.

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How to set up a business account for my company?

We refer to our business accounts as ‘Organizations’, which enable employees to benefit from their company’s tax exempt status, credit terms, and more. To set one up for your company, email support@sendcutsend.com and request to set up an Organization.

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Haven’t found what you’re looking for?

Check out our the resources below or contact our support team.

Guidelines

Everything you need to know to design for laser-cutting, CNC routing, bending, and tapping.

Tutorials

Everything from software-specific tutorials to material selection tips.

Materials

We have sheet metals, plastics, composites, and wood/boards for every project.

Part Sizes

Min and Max part sizes for all our materials

Start your first SendCutSend project today!

Upload your CAD design, or try one of our customizable part templates to get instant pricing on your custom laser cut parts. All delivered to your door in a matter of days.