Contact Us
We're happy to answer any questions you may have about our equipment, materials, and processes.
Send us an email at support@sendcutsend.com or, contact us using the button below.
Our Customer Support and Applications Engineering teams will get back to you within 3 hours during business hours: Monday-Friday, 6am - 6pm Pacific.
Our headquarters is located in Reno NV,
with multiple manufacturing locations here in the USA to serve you as quickly as possible.
Our address is:
sendcutsend.com
4835 Longley Lane
Reno, NV 89502
By appointment only
AMAZING I placed an order sunday evening and given a quote as soon as I emailed my part part file to them, the parts were made and were shipped and are on my doorstep 4 days later from the other side of the country, and not to mention the price, I can't wait to send them more things I need made, EXCELLENT COMPANY this is the way our country should be run what an example of american made quality craftsmanship at a price you can work with, TOP OF THE LINE
Robert Elerick
18:41 19 Nov 20
The @sendcutsend execution of my designs was a seamless experience and the results are everything I hoped for. These laser cut aluminum signs are wall art for my new business studio.
Jeff Rogers
05:24 17 Nov 20
Upload illustrator files and get metal parts in the mail - it's a dream come true! Every order is processed quickly, and they even check for issues before running them. Real people contact you if needed, and the even write in complete setences. Thicc or thin, just about any metal you'd want - and the price is right.
Allen Mueller
20:10 13 Nov 20
Wicked fast email reply time and great customer service
Will Buchta
01:10 04 Nov 20
I can't say enough good things about this company! Starting with their instant online quote that doesn't even require any kind of sign up or phone call which I love. Their pricing beats to dust any quotes I got from other metal cutting companies. And they don't just laser cut your parts out of big varieties of metals, they do it within days! From start to finish I had my first prototype within a week! That's including sheet metal bending and I even got free rush shipping included.
Len
00:08 28 Oct 20
amazingly fast to respond via email to questions. Online processing of my drawings. great prices. fast shipping. cannot express how refreshing it is to deal with a company that does one thing and does it REALLY WELL.
Mike Carr
23:33 21 Oct 20
Couldn't be more happy with the experience. From start to finish the process is very user friendly. Drew from the support staff helped me brush the rust off my high school illustrator skills and turn them into a really cool gift.From step one of the order there are very clear instructions, and multimedia content on their website that clarifies difficult terminology for those not as savvy. From there you have a progress tracker that keeps you posted on exactly where you're at with the order.I guarantee this will not be the last time I use this service. Very excited for the next opportunity to work with them.
David Hugasian
21:05 21 Oct 20
Amazing company!! Quality is top notch and they have the best prices around! I've messed up my order twice before and had to email them and Drew fixes it right away! They could literally tell me no and to kick rocks and I'd still order from them because they're that good!
Brandon Gianoni
12:40 13 Oct 20
This company rocks! This was my first time ordering from them and also the first time I have created my own vector file and had something laser cut. So, I was a little nervous that I had done something wrong, but the price was so good I thought I would just go for it. I could not be happier with their very responsive customer service, their super easy- to-use website and the fast production/shipping. The letters I had cut had fantastic detail and came shipped ( days later) in a nice shrink wrapped package. It's hard to get everything right from a business standpoint, but this company has done it very well! Can't wait to get some more things cut from them.
Trey Wackman
18:52 07 Oct 20
I love these guys and girls. After creating my CAD drawing I was able to get an instant quote and pay within minutes. About a week later my precision parts came in and everything bolts right up.
Nick Martinez
13:36 01 Oct 20
Good quality and fast turnaround time. Hope there could be more thickness options in the future (e.g. 0.02" SS)
Albert Fanxing Meng
18:37 25 Sep 20
I had a great experience with sendcutsend and have already recommended them to others. Uploading my designs and choosing materials was simple and straightforward and I was amazed at how beautifully and carefully my order was shipped. I will definitely be using this service again!
R Ramirez
17:10 25 Sep 20
Amazing service. Instant quoting for flat patterns (.dxf's etc) makes design decisions about material, thickness and profile much less of a guessing game. Then I'm ready to have my part magically delivered.The prices are a fantastic deal too. They appear to have trimmed a lot of overhead with their automatic quoting.
Travis Garrison
13:49 17 Sep 20
First time I used this company and I am very happy with the service. I had a couple brackets laser cut. Turn around time was very quick, pricing was very good, and the quality of the final parts received was excellent. The parts were well packaged also. I would highly recommend and will be using for future projects.
Rod Sanderson
18:28 14 Sep 20
A PERFECT JOB!They cut 30"x36", 3/8" Aluminum, based on a vector image that I supplied.Very fast too. I will definitely use them again.
S AS
16:25 13 Sep 20
