Contact Us

A big hello and welcome from all of us here at SendCutSend! 

Our main headquarters are located in Reno, Nevada, and all of your parts are made right here in the United States at one of our state-of-the-art facilities. We don’t have anything against other places, we just like our backyard better. 

We’re happy to answer any questions you may have about our pricing, equipment, materials, and processes. 

Let’s make some cool stuff together!

Send us an Email

Send us an email at: support@sendcutsend.com

Our Customer Support and Applications Engineering teams will get back to you within 4 hours during business hours:
Monday-Friday, 6am - 10pm Pacific
Saturday-Sunday, 9am - 5pm Pacific

Make an Appointment

Our headquarters is located in Reno NV,
with two manufacturing locations here in the USA to serve you as quickly as possible.

WESTERN US: 4835 Longley Lane, Reno, NV 89502
and
EASTERN US: 129 Cleveland Drive, Paris, KY 40361

Please note that all pricing requests, technical questions and order status inquires will be answered via email support: support@sendcutsend.com

*We do not offer support, quoting, or order tracking by phone at this time.

See why customers dig us

I've used SendCutSend several times for prototyping and finished parts. The website is great, staff is very helpful and responsive when I need help, and the stuff I receive is great quality! Shipping is also really fast.
Robert Nill
Robert Nill
20:51 22 Oct 21
Great customer service experience! Ordered a couple parts. They shipped. Waited a couple days. Checked tracking. Stuck at FedEx in Memphis? Called FedEx. They had an empty box! Well, shoot! Sent an email to SendCutSend on a Thursday evening to let them know of the FedEx issue and inquired about getting replacement parts. Within an hour I had a response saying replacement parts were scheduled! Wow! Unexpected customer service for a $25 order! SendCutSend jumped to the top of my list for laser cut parts!
Brandon Peterson
Brandon Peterson
04:09 22 Oct 21
Great environment and the people to go with it.
D C
D C
18:46 13 Oct 21
These folks are fantastic!! Super easy to upload files and get quotes. Parts come quickly and make projects sooo much easier!!!
Jeff Kiestler
Jeff Kiestler
02:41 12 Oct 21
Our company just started using SendCutSend as waterjet prices and lead times consistently increase. They are fair, knowledgeable, and VERY fast! Definitely recommend.
Cameron Davee
Cameron Davee
16:45 11 Oct 21
I did not know tech had progressed this far. I needed to reinforce the MIDI plate on this custom Guitar I wired over a decade ago. None of my friends could work metal like that. I periodically search the web to see if things have progressed to meet my needs and there it was sendcutsend.com. I even did further looking and nothing caught my eye, in just a few days my world in a certain aspect changed. I am a small repair shop, I do Unique things, this just made things a bit more interesting.Thank youNSDallek1
Dr. Crazy's Dallek Studio
Dr. Crazy's Dallek Studio
23:57 06 Oct 21
I love these humans. I have never met any of them directly, but I’ve placed over 50 orders and had zero issues on their end. Their capabilities are great. Their staff is fantastic to interact with over email. The pricing is just-low-enough to be justifiable. The low minimums frankly make my hobby business model possible. ♥️ Recommend 10,000%.
Zachary Keller
Zachary Keller
14:11 03 Oct 21
OMG! SendCutSend is the best!!!I've been dealing with local companies for a few years. But recently they have fallen behind in turn around time (maybe due to Covid?) Then I found SendCutSend online. I was worried a bit about using an online company that I found on a Google search, man am I glad I did. They were very helpful and once I placed my order the turnaround time was unbelievable, and the quality is top notch!On my latest project... a custom BBQ trailer grill. I wasn't sure I could meet the deadline since I still needed the signs / lettering cut, but SendCutSend helped me win the day. My customer was very satisfied.Thanks to everyone at the company that helped me finish my project on time.I will be using them again.Sincerely.,Sal FonsecaofSal's Special SolutionsSquaw Valley, CA 93675
S3
S3
16:23 01 Oct 21
Just received my first order from these fine folks and I must say I am impressed! The quality of the final product was fantastic and exceeded my expectations.Not only that, but I think it's worth calling out the friendly and super helpful staff at SendCutSend! I wanted to get some questions answered before placing my order, and "Mel" was super fast to answer and work with me to get my design dialed in for optimal results.In this day and age when customer service has all but disappeared, it's both surprising and refreshing to find a company that really cares about its customers!I can't recommend highly enough and will order again very soon!
Tony Garcia
Tony Garcia
02:34 29 Sep 21
Incredible pricing, lead time, and customer service
Brandon Hjelstrom
Brandon Hjelstrom
20:24 17 Sep 21
I have placed several orders now using SendCutSend. They are very fast, professional and provide their service at great prices. Give them a try. You will be glad you did. I certainly am!
Daniel Didrick
Daniel Didrick
21:52 15 Sep 21
Beyond satisfied! Great to see my design come to life. Very precise and all taps are perfect. Will use SendCutSend again for sure.
Marv G
Marv G
18:53 14 Sep 21
Easy-to-navigate website, USA based, accurately cut, great pricing for one-off hobbyist projects, shipped quickly, and well packaged. I am impressed, and WILL be back.I was also able to make a last-minute change to the order without having to cancel and re-create it, all of which was fully captured in the invoice (which often does not happen).2021 edit:A job that was partially incomplete, was resent with no fuss or pushback. Customer service wins again!
Cyril Wiggins
Cyril Wiggins
12:43 17 Aug 21
I recently used SendCutSend for the first time and I had an OUTSTANDING experience. I was having a little trouble with my order, but I was able to speak with someone and she helped me through it. The order status updates on line kept me so excited to get my items! Once I got them they were better than I could have imagined. I definitely could not have done it myself. They have created a forever customer out of me for sure
Taylor Serrao
Taylor Serrao
16:47 11 Aug 21
overall is great, what's got me is they sent you a treat. 🙂
MIRRA
MIRRA
23:32 29 Jul 21
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Certifications:

DUNS: 076773502
ITAR: M34850

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