Send us an Email
Send us an email at
support@sendcutsend.com
Our Customer Support and Applications Engineering teams will get back to you within 4 hours during business hours.
Monday-Friday, 6am - 6pm Pacific
Make an Appointment
Our headquarters is located in Reno NV,
with multiple manufacturing locations here in the USA to serve you as quickly as possible
4835 Longley Lane
Reno, NV 89502
By appointment only
Please note that all pricing requests, technical questions and order status inquires will be answered via email support: support@sendcutsend.com
We do not offer support, quoting, or order tracking by phone at this time.
See why customers dig us
I hope it just my experience and 5 stars is not fake.
Mikhail Bubenchikov
20:42 16 Jul 21
The prices are incredibly low, shipping is incredibly fast (and free for all orders!), customer service is great and response time is also amazing, and the quality of parts is awesome! Sheet metal is cheap as well which is fun to mess around with.
Aaron Beckman
14:53 21 Jun 21
These guys don't do laser cutting....they ARE laser cutting. Easy to use website, lightening fast production and shipping. What more could you ask for!? If you have a bad experience with them, then you probably don't know what you are doing anyway.
Kong at Small Fast Things
16:12 04 Jun 21
Placed my first order with SendCutSend last week and all I can say is wow! Ordering is super easy, prices are unbelievable, and the parts arrived super quick in very robust packaging. The parts themselves could not have been higher quality. This place is the real deal - I’m definitely going to use them for future projects.
Brian Pechan
00:29 29 May 21
Perfect! Parts came exactly as expected! Sendcutsend has some of the best customer service I’ve ever dealt with! Top notch company!
Gabe solomon
00:55 21 May 21
🙂This place is incredible. Unbelievable prices, speed, and customer service. I order two parts and had them in hand within five days and paid 1/7 the price as other places I wanted. I give them an 11 out of 10 👍👍🌟🌟🌟🌟🌟
Ross McDowell
00:56 16 May 21
Hands down the best experience I've had online. They always manage to surpass my expectations! Great customer service, a much-appreciated design review process, quick turnaround, and amazing final results. It's a shame I can only give them 5 stars--
Paul Jackson
14:02 21 Apr 21
Super fast turnaround, great quality, great price, great customer service. Had a problem with a piece got it resolver in less then an hour.
Peanut Butter
14:50 28 Mar 21
Just an amazing service. Very low cost point. Super high precision for the any price. Great cut finish. EASY. FAST. FRIENDLY. The MakerSpace I belong to doesn't have a large enough laser cutter to do what I need. I've already (in just a week since I placed the order) recommended it to two members, who are working on submissions now. I've tried other laser cut companies, and the others' processes is just _clunky_ and more expensive.
Owen Minor
16:04 26 Mar 21
Simply amazing. One of the very few companies I’ve ever worked with that literally does everything right.Ordering? Upload your file and get an instant quote, including volume discounts.Custom quotes for unique pieces? I’ve yet to wait longer than 6 hours.FAQ? Detailed breakdowns of every service, it’s limitations, min/max size, design guides.Turnaround? I’ve done three design iterations with SendCutSend while waiting for one custom part from another company.Attention to detail? I’ve gotten follow up emails after orders where they noticed things about my design file and wanted to make sure I was OK about the consequences. One shipment was even packed the way it was going to be assembled (someone over there has a sharp eye and saw where the pieces would be joined)Most importantly, part quality? I couldn’t ask for better. Exactly as advertised, packed in protective film, clean and ready to go.Simply put, I couldn’t ask for anything more. My father’s been building clockwork art since I was 4, and I found SendCutSend while I was trying my hand at my own design, taking the torch so to speak. After years of watching him tear his hair out working with vendors for custom parts, I had some trepidation about starting myself, but now I’m working with him to rework his designs to get parts from SendCutSend.
Ryan Bennett
09:06 25 Mar 21
Hi, well in a galaxy far far away.....As a lifetime Machinist and woodworker I was in need of a special shop to have my project come to life. Thanks to Mr.Mel and Mr. Drew insite with their company mission statement. We all come together with my project. I can't thank them enough for all the help they shared with me.Jim Emerson USN
Jim Emerson
01:22 25 Mar 21
Excellent company to deal with! Always delivered on time and super clean.
Matt Lyons
15:59 19 Mar 21
Wow! I was very impressed with the quality and level of service. Ordering parts was super easy. My parts arrived quickly; much quicker than expected, and were precisely cut. They even threw in the first setup sample for free.
John Szymkowski
13:13 16 Mar 21
I have used SCS many times now & each time have been impressed with the service & quality of the company & parts they provide...& I have been working in this industry for over 25 years now! It's amazing execution of a great business model! Keep up the great work guys!
Jamie O'Pelt
11:02 10 Mar 21
A++ You can rely on SendCutSend. Their work is excellent... from ease of job submission, work-flow and production tracking, fast shipping, to excellent parts received. Their communications are friendly and very timely. This is a company you can count on!
Dan Willey
15:45 06 Mar 21
Certifications:
DUNS: 076773502
ITAR: M34850
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