Current Job Openings
January 2021
How to Apply
Email us: jobs@sendcutsend.com
Please include a couple paragraphs about why you would be a great part of our team, and be sure to mention any related experience. Please include a resume and a couple references as well.
Customer Support / Product Application Consultant
Flexible hours, Evenings/Weekends
Customer Support / Product Application Consultant – Evenings and Weekends
This position is for a person who wants to be part of a rapidly-growing, high-tech manufacturing company. Our Customer Support candidate will need to be ready to do a variety of tasks, including the fast-paced service we provide to new and existing customers.
Candidates will be directly interacting with our customers via email, web chat and occasionally by phone. Our Customer Support agents use our internal software systems to provide recommendations, quotes, and order updates to customers.
This position has flexible hours, and we are targeting 2pm-9pm Saturday-Wednesday (off Thursday/Friday)
The position will be trained at our Reno headquarters, with the option to work remotely after 6 weeks.
Responsibilities:
- Review customer requirements to identify appropriate product and service options, while maintaining company goals and targets.
- Understand our product offerings and help the customer select the best product for their project or application.
- Price options and alternatives, and follow-up as needed.
- Present and discuss our services in a way that conveys an image of quality, integrity and superior understanding of customer needs.
- Communicate effectively with the production team, informing and updating them regularly to guarantee that customer objectives are met.
- Expedite the resolution of customer complaints to maximize satisfaction.
- Determine project priorities using in-house software and systems.
Requirements:
- Minimum (1) year experience in a support, ecommerce, or retail environment.
- Strong computer and typing skills. Additional proprietary software training is available on the job.
- Ability to communicate in English
- Ability to work under minimal supervision
Compensation starts at $18/hr and increases are based on experience and performance.
Qualified employees receive paid vacation/sick time, paid holidays, and health insurance (medical/dental/vision) benefits.
CNC Machine Operator
Full Time
Job Description:
This position is for a person who wants to be part of a growing, high-tech manufacturing company. Our Machine Operator candidate will need to be ready to do a variety of tasks, including the fast-paced operation and maintenance of multiple fiber and CO2 lasers, CNC press brakes, CNC Spindle, and more. Other responsibilities include material handling, quality control, and job scheduling.
Responsibilities:
- Determine project priorities using in-house software and systems
- Understand nesting requirements for material usage, and remnant tracking
- Work with Purchasing, and/or interact directly with vendors to obtain materials, gasses, and consumables
- Ensure all processes are accurate
- Ensure customer requirements are successfully met
- Successfully interact with our support, QC, shipping, and software teams throughout the production process.
Requirements:
- Minimum (1) year experience in a warehouse, fabrication, signage, or manufacturing environment.
- Strong computer skills.
- Additional proprietary software training is available on the job.
- Punctuality – must have the ability to arrive to work on time
- Ability to communicate in English
- Ability to work under minimal supervision
Compensation based on experience and performance.
Qualified employees receive paid vacation/sick time, paid holidays, and health insurance benefits.
Manufacturing Tech 1
Full Time
Job Description:
This position is for a person who wants to be part of a growing, high-tech manufacturing company. Manufacturing Technician candidate will need to be ready to do a variety of tasks, including material handling, forklift operation, post-processing, and assisting CNC Operators. Other responsibilities include quality control and shipping.
Responsibilities:
- Assist CNC Operators with material handling, de-nesting, and post-processing
- Work with the shift manager to help schedule jobs, hit deadlines, and achieve QC goals
- Ensure all processes are accurate
- Ensure customer requirements are successfully met
- Successfully interact with our support and software teams throughout the production process.
Requirements:
- Minimum (1) year experience in a warehouse, fabrication, signage, or manufacturing environment.
- Demonstrated ability to understand drawings, orders, and shipping labels
- Basic computer skills, including understanding of shipping software. Additional proprietary software training is available on the job.
- Solid understanding of metals and fabricating
- Punctuality – must have the ability to arrive to work on time
- Ability to communicate in English
- Ability to work under minimal supervision
- Willingness to learn our process and adapt as needed.
Compensation based on experience and performance.
Qualified employees receive paid vacation/sick time, paid holidays, and health insurance benefits.
How to Apply
Email us: jobs@sendcutsend.com
Please include a couple paragraphs about why you would be a great part of our team, and be sure to mention any related experience. Please include a resume and a couple references as well.
About sendcutsend.com:
We’re bringing industrial-scale precision manufacturing technology to hobbyists, makers, students, fabricators and engineers.
With SendCutSend, you simply upload your AI, DXF, or DWG file and select your material. We’ll send your finished parts right to your door.
Our service has been designed from the ground up to help everyone who needs precision parts, fast, without paying a fortune. We have automated the entire process from ordering to delivery, keeping efficiencies up and prices down.