How quickly can I expect my order?
We send shipments out multiple times daily, often the next business day after the order is received (for in-stock materials). If there are any issues with your order, we’ll contact you right away.
Our cut-off time for processing new orders is 12 noon, Pacific time, Monday-Friday. Orders received after 12:01 PM will be started the following business day.
What if I need my order sooner than three days?
Although we cannot speed up our manufacturing process, overnight shipping is available for some orders. Contact us for more information – firstname.lastname@example.org
What if I want my package to arrive on a specific date?
We are unable to adjust shipping and transit times for a specific date of arrival.
How will I know when you’ve shipped my parts?
Once your part has been packaged and a shipping label has been printed, you will receive an email with tracking information. You will also be able to track your order through your account at sendcutsend.com.
How do I change the shipping address for my order or my billing information?
We will ship your order to the shipping address you submit in your order. Contact us at email@example.com as soon as possible if you need to change your shipping information. We pride ourselves in our speedy turnarounds, so catch us before your order ships!
Do you ship outside the U.S.?
At this time, we only ship within the United States.
Are there any other shipping restrictions I should be aware of?
We ship seven days a week, anywhere within the continental United States. We’re happy to accommodate needs outside of that standard if you email us at firstname.lastname@example.org.