FAQ Category: Production Times

What is my order status?

There are a few ways to find the status of your order. Here’s how! 1. Check any order status while logged into your SendCutSend account SendCutSend accounts are free and easy to set up. If you haven’t set yours up yet, learn how to do so here. After logging into your account, navigate to

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What are standard production times?

Production times for standard orders without additional services like bending or anodizing are 2-4 business days before shipping. Although we cut and process parts seven days a week, we review orders Monday through Friday to coincide with our shipping carriers. Here’s how our process works: Learn more about our production times and how to

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Can I rush my order?

We treat every order as a rush order! Although we are unable to speed up our production, you can add Express, Overnight Shipping at checkout if your order qualifies. This option will not be available for parts shipped outside the US. The express shipping fee will depend on the size and weight of your

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Can I overnight my order?

If your order qualifies, you will see the option to add Overnight Shipping to your order at checkout. This option will not be available for parts shipped outside the US. The express shipping fee will depend on the size and weight of your order. Overnight Shipping Considerations Take a look at our shipping policy

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What could potentially slow down my order?

We cut and process parts seven days a week, but we review orders Monday through Friday. There are a few things that could potentially slow down your order.

Orders received after noon PST will be processed the next business day;
Orders with notes, special requests etc. will have additional processing time;
Drawings that include notes, borders, dimensions, or bend lines that need to be omitted;
Post processing operations such as deburring, bending, tapping, and powder coating.

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How quickly will I receive my parts?

How quickly you receive your parts will depend on the services added to your order and overall part volume. Please note that services like bending, countersinking, and powder coating will add to your order’s lead time. Learn more about our processing and production times here. For in-stock materials, we generally ship parts within 2-4

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When will my order ship?

For in-stock materials, we generally ship orders within 2-4 business days of receiving your cut-ready files. If there are any issues with your order we’ll contact you right away. Please note, post processing and finishing services such as bending and powder coating will require additional lead time. Learn more about our processing times here.

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Haven’t found what you’re looking for?

Check out our the resources below or contact us at support@sendcutsend.com


Everything you need to know to design for laser-cutting, CNC routing, bending, and tapping.


Everything from software-specific tutorials to material selection tips.


We have sheet metals, plastics, composites, and wood/boards for every project.

Part Sizes

Min and Max part sizes for all our materials

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We proudly use hardware by PEM

Flush Standoff, 4-40, .250" Zinc plus Clear Chromate

Thread Size4-40 x .250″
Hole size in sheet (+0.003/-.0.000).168″
Minimum sheet thickness0.040″
Maximum sheet thickness.125″
Fastener materialSteel
Minimum distance hole C/L to edge0.230″
When determining the distance between two or more fasteners, you can calculate the distance by the formula, C/L to edge + 1/2 the diameter of the second mounting hole..314″
Recommended panel materialSteel/Aluminum
Coating typeZinc
Aluminum material ranges (5052, 6061, 7075)0.040″-0.125″
Steel material ranges (CRS, HRPO, HR)0.048″-0.119″