FAQ Category: Orders

Can I share my cart with someone else?

SendCutSend’s “Saved Carts” feature allows you to create a cart with multiple drawings, parts and materials, and share it with others.  We’ll provide you with a unique link to share, and anyone who uses the link will be able to purchase an exact copy of your cart and have it arrive at their doorstep. SendCutSend

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How to get a PDF quote?

If you need to get a PDF quote to send to your company’s purchasing department, our Formal Quote payment method makes it easy. Please note, when you create a Formal Quote, the parts will not move into production until payment is submitted.

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How do I get a Formal Quote from SendCutSend?

Formal Quotes make it easy to send a link to your accounts payable department so they can process payment for orders online, while the order itself remains associated with your account. This allows you to remain the point of contact if there are any questions during production. Read the complete FAQ for detailed info!

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Do refunds show on order invoices?

If parts in your order are refunded or you receive a gift card code for the value of unusable parts, the amount returned will be reflected as an adjustment at the bottom of your order invoice. This shows that your refund was issued. Please note, direct refunds can take up to 24 hours to

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Can I purchase a sample kit?

Not sure what material to use for your next project? We recommend using our Online Parts Builder to create 2″ circles and order the materials you’re interested in. This will provide the most variety and value within our $39 per-order minimum.

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Haven’t found what you’re looking for?

Check out our the resources below or contact us at support@sendcutsend.com

Guidelines

Everything you need to know to design for laser-cutting, CNC routing, bending, and tapping.

Tutorials

Everything from software-specific tutorials to material selection tips.

Materials

We have sheet metals, plastics, composites, and wood/boards for every project.

Part Sizes

Min and Max part sizes for all our materials

Start your first SendCutSend project today!

Upload your CAD design, or try one of our customizable part templates to get instant pricing on your custom laser cut parts. All delivered to your door in a matter of days.