FAQ Category: File Setup

Can I share my cart with someone else?

SendCutSend’s “Saved Carts” feature allows you to create a cart with multiple drawings, parts and materials, and share it with others.  We’ll provide you with a unique link to share, and anyone who uses the link will be able to purchase an exact copy of your cart and have it arrive at their doorstep. SendCutSend

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How to use part preview tools?

You can access the part preview tools by clicking the preview image on any part in your account, or when getting instant pricing. Then, under the preview image of your part, select the Tools option. From there you can directly measure your part or access material specs.

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How to use the Parts Builder?

To use our online Parts Builder, we recommend logging into your SendCutSend account first. Then select a template. From there, adjust units, dimensions, and feature placement, add bend lines if needed, and save your part before getting instant pricing!

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Can you send me a DXF of my Parts Builder part?

We’re unable to share DXFs for parts created in our Parts Builder. If you want to modify a part beyond the options available in the Parts Builder, we can recommend designers who can help! We also have CAD tutorials for free software like QCAD and Inkscape. 

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Can I send you a cardboard template?

It’s not possible for SendCutSend to accept cardboard templates at this time. If you have a cardboard template of your design and need assistance turning it into a CAD file, consider reaching out to one of our trusted Design Partners. They’re familiar with our process and can help get your design cut-ready!

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How to use the Bend tool in Autodesk Fusion?

The Bend tool in Autodesk Fusion lets you preview how your sheet metal part will look once bent and confirm the final formed dimensions. To use it correctly: (1) set up a sheet metal rule with the right K factor and bend radius, (2) sketch your flat pattern with bend lines, (3) extrude using the Flange tool, (4) apply bends with the Bend tool, and (5) measure the 3D model to confirm dimensions before exporting a DXF.

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Why aren’t my bend lines showing up?

If you uploaded a design file (DXF, DWG, STEP, STP, EPS, or Adobe Illustrator format) to our website and found that bend location lines in your file are not being recognized by our quoting system, we can help! Troubleshoot your file with these tips.

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How to change units in Autodesk Fusion for DXF export?

To send a file to SendCutSend, your Autodesk Fusion design must be in inches or millimeters. Fusion defaults to centimeters, which we cannot accept. You can either set your default units before starting a design or update the units in your document settings after a design is created. Always export your DXF from a sketch or flat pattern, not from the File menu.

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Can I send you an .stl file?

We’re unable to accept STL files since we require either 2D vector files (DXF, DWG, EPS, or AI format) or specific 3D files (STEP or STP format) to quote and produce parts. Take a look at our tutorials for assistance exporting cut-ready files!

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Haven’t found what you’re looking for?

Check out our the resources below or contact us at support@sendcutsend.com

Guidelines

Everything you need to know to design for laser-cutting, CNC routing, bending, and tapping.

Tutorials

Everything from software-specific tutorials to material selection tips.

Materials

We have sheet metals, plastics, composites, and wood/boards for every project.

Part Sizes

Min and Max part sizes for all our materials

Start your first SendCutSend project today!

Upload your CAD design, or try one of our customizable part templates to get instant pricing on your custom laser cut parts. All delivered to your door in a matter of days.