FAQ Category: Pricing/Billing

How to set up a business account for my company?

We refer to our business accounts as ‘Organizations’, which enable employees to benefit from their company’s tax exempt status, credit terms, and more. To set one up for your company, email support@sendcutsend.com and request to set up an Organization.

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How to join my company’s Organization?

To join your company’s Organization, you can either choose to join as soon as you set up a SendCutSend account using your work email address, accept an invitation from a coworker who is already part of your company’s Organization, or contact our Support team and request to be added.

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Can Formal Quotes be tax exempt?

Formal quotes can be tax exempt! Just make sure the person creating the formal quote has tax exempt status set up for their SendCutSend account before they create the quote. Then when creating the formal quote, check the tax exempt box at the Address & Billing step.

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How to get a PDF quote?

If you need to get a PDF quote to send to your company’s purchasing department, our Formal Quote payment method makes it easy. Please note, when you create a Formal Quote, the parts will not move into production until payment is submitted.

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How do I get a Formal Quote from SendCutSend?

Formal Quotes make it easy to send a link to your accounts payable department so they can process payment for orders online, while the order itself remains associated with your account. This allows you to remain the point of contact if there are any questions during production. Read the complete FAQ for detailed info!

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Can my orders be tax exempt?

If your organization is tax exempt, send your valid tax exemption certificate to SendCutSend’s support team. We’ll review your certificate and then respond with an update! Please be sure to set up an account before requesting exemption.

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Do you offer payment terms like Net 30?

We offer payment terms for pre-qualified customers who prefer to pay with a PO. You’ll need to fill out our Credit Application Form to apply for terms. Then, our team will review your application and notify you of your account status.

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Do you offer blind invoices?

Selecting the Blind Invoice option during checkout will omit all prices from the invoice and packing slip included in your order. Please keep in mind that this is not a “White Label” option, and the SendCutSend logo and address will remain on the invoice and packaging.

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Haven’t found what you’re looking for?

Check out our the resources below or contact us at support@sendcutsend.com

Guidelines

Everything you need to know to design for laser-cutting, CNC routing, bending, and tapping.

Tutorials

Everything from software-specific tutorials to material selection tips.

Materials

We have sheet metals, plastics, composites, and wood/boards for every project.

Part Sizes

Min and Max part sizes for all our materials

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