We refer to our business accounts as ‘Organizations’, which enable employees to benefit from their company’s tax exempt status, credit terms, and more. To set one up for your company, email support@sendcutsend.com and request to set up an Organization.
To join your company’s Organization, you can either choose to join as soon as you set up a SendCutSend account using your work email address, accept an invitation from a coworker who is already part of your company’s Organization, or contact our Support team and request to be added.
Formal quotes can be tax exempt! Just make sure the person creating the formal quote has tax exempt status set up for their SendCutSend account before they create the quote. Then when creating the formal quote, check the tax exempt box at the Address & Billing step.
Wondering why your Formal Quote is expired? Not to worry! All Formal Quotes expire if payment is not submitted within 30 days. Fortunately it’s easy to resubmit Formal Quotes. Read the complete FAQ to learn how!
For resellers and tax exempt organizations, we can refund tax charged on orders if needed. However it’s best to request tax exemption status for your account before placing an order.
Quantity discounts are automatically applied when quoting parts. While building a cart, you should see savings of 20% or more for 2 or more identical parts in most materials. For deeper discounts, join our mailing list to be notified of limited time deals!
If you need to get a PDF quote to send to your company’s purchasing department, our Formal Quote payment method makes it easy. Please note, when you create a Formal Quote, the parts will not move into production until payment is submitted.
You may attach a PO to your order before checkout, but all order information must be added to your order through the cart-building process. We do not check Purchase Orders for additional services or details that are not included in your cart.
Formal Quotes make it easy to send a link to your accounts payable department so they can process payment for orders online, while the order itself remains associated with your account. This allows you to remain the point of contact if there are any questions during production. Read the complete FAQ for detailed info!
If your organization is tax exempt, send your valid tax exemption certificate to SendCutSend’s support team. We’ll review your certificate and then respond with an update! Please be sure to set up an account before requesting exemption.
You can reduce the number of holes or “pierces”, eliminate duplicate lines and unnecessary geometry, keep designs no larger than the max instant quote size, use thinner materials, and increase your parts per line item for quantity discounts. Join our mailing list as well for access to limited-time promotions!
If you’re not satisfied with your order, we’re happy to help! Contact our Support team and attach photos of the parts you received. We’ll work with you to find the best solution.
Our Customer Support and Applications Engineering teams are available on weekdays to assist you with any questions or concerns. Reach out and we’ll get back to you within 4 business hours.
We calculate over two dozen factors to give you the most accurate price possible, including material, stock thickness, weight, quantity, and the overall design. Please visit our pricing page for complete details!
Yes, we’re here to support businesses of all sizes! We’re happy to offer discounted pricing for large quantities and frequent orders. Please contact our Support team for assistance.
We offer payment terms for pre-qualified customers who prefer to pay with a PO. You’ll need to fill out our Credit Application Form to apply for terms. Then, our team will review your application and notify you of your account status.
Everything you need to know to design for laser-cutting, CNC routing, bending, and tapping.
Everything from software-specific tutorials to material selection tips.
We have sheet metals, plastics, composites, and wood/boards for every project.
Min and Max part sizes for all our materials
We’re proud to be on the Inc. 5000 Fastest Growing Private Companies list. Thanks to our amazing customers and rock star team for enabling us to grow this fast. Keep creating!
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