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FAQ Category: Pricing/Billing

How do I save money on my project?

Our pricing is based on a number of factors, including material, material thickness, material weight, quantity, shape (geometry), and the overall design. Follow these tips to get the lowest prices on your laser cut parts: Reduce the number of holes or “pierces” Eliminate duplicate lines and unnecessary geometry Keep your design smaller than 46”

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Do you offer refunds/remakes?

We guarantee quality parts but understand that occasionally there may be a situation that requires a refund or return. If you’re not 100% satisfied with your order, we’ll give you a refund or remake on the project – no questions, no hassle. Contact us at support@sendcutsend.com and reference your order number and email associated

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How do you calculate pricing for laser cutting?

The pricing for our services and post-processing operations is based on a number of factors, including material, material thickness, material weight, quantity, shape (geometry), and the overall design. We calculate over two dozen factors to give you the most accurate price possible. Please visit our pricing page for complete details.

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Do you offer wholesale pricing?

Yes, we’re here to support businesses of all sizes. We’re happy to offer discounted pricing for large quantities and frequent orders. Contact us at support@sendcutsend.com with a few details and we’ll get an account set up for you right away.

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Do you offer payment terms like NET 30?

We offer Net 30 and Net 60 Terms for pre-qualified customers who prefer to pay with a PO. In order to apply for Terms with SendCutSend you need to fill out our Credit Application Form. Before filling out the form, make sure you fit the following requirements for NET terms:  Your business must be

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Do you offer blind invoices?

If you plan on placing an order on behalf of your client/customer, or you are sending it as a gift, you may wish to use our Blind Invoice option during checkout. Selecting the Blind Invoice option during checkout will omit all prices from the invoice and packing slip included in your order. Please keep

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Haven’t found what you’re looking for?

Check out our the resources below or contact us at support@sendcutsend.com

Guidelines

Everything you need to know to design for laser-cutting, CNC routing, bending, and tapping.

VIEW GUIDELINES

Tutorials

Everything from software-specific tutorials to material selection tips.

VIEW TUTORIALS

Materials

If you've got questions about materials, this is your source.

VIEW MATERIALS

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