FAQ Category: Shipping

Can you cut material I ship to you?

Due to safety and procedural risks, SendCutSend does not cut or process raw material that is shipped to us from customers. Additionally, we cannot accept raw material or components from vendors such as McMaster-Carr per request for specific customers or projects. You can choose from dozens of the highest quality materials in a wide

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Can you ship to my PO Box, APO, or FPO address?

We do not ship to PO boxes, APO, or FPO addresses at this time. Please provide us with a physical address. Read our shipping information page and policies for more information about our shipping process, if your order qualifies for free shipping, and factors that may affect your order processing times.

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How can I track my package?

Package tracking is automatic with SendCutSend! Once your order has been placed and processed, you will receive tracking information via email or mobile device when a tracking number has been created.

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Can I rush my order?

We treat every order as a rush order! Although we are unable to speed up our production, you can add Express, Overnight Shipping at checkout if your order qualifies. This option will not be available for parts shipped outside the US. The express shipping fee will depend on the size and weight of your order.

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Can I overnight my order?

If your order qualifies, you will see the option to add Overnight Shipping to your order at checkout. This option will not be available for parts shipped outside the US. The express shipping fee will depend on the size and weight of your order.

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Can you use my shipping account or preferred carrier?

Due to our heavily automated shipping system, we cannot use 3rd party accounts or carriers.

With that in mind, you can trust we will ship your parts quickly and efficiently. For in-stock materials, we generally ship parts within 2-4 business days of receiving your cut-ready files. If there are any issues with your order, we’ll contact you right away.

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How quickly will I receive my parts?

How quickly you receive your parts will depend on the services added to your order and overall part volume. The estimated ship date for your order is calculated in real-time in your shopping cart as you add parts and services. Then, the estimated ship date is confirmed when you check out.

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Do you offer local pickup?

Local pickup is available to qualifying orders that exceed 20 lbs. Contact our Support team to confirm if your parts are eligible for pickup at the SendCutSend manufacturing facility closest to you.

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Can you ship to countries outside of the US?

We currently offer free 3-5 day shipping to anywhere in the USA and shipping to anywhere in Canada for $19 flat rate, on all standard orders. Parts shipping to Canada must be below freight requirements of 71 – 1,000 lbs. and less than 42” x 48″ x 48”. See our shipping policy for further information.

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Haven’t found what you’re looking for?

Check out our the resources below or contact us at support@sendcutsend.com

Guidelines

Everything you need to know to design for laser-cutting, CNC routing, bending, and tapping.

Tutorials

Everything from software-specific tutorials to material selection tips.

Materials

We have sheet metals, plastics, composites, and wood/boards for every project.

Part Sizes

Min and Max part sizes for all our materials

Start your first SendCutSend project today!

Upload your CAD design, or try one of our customizable part templates to get instant pricing on your custom laser cut parts. All delivered to your door in a matter of days.

We proudly use hardware by PEM

Flush Standoff, 4-40, .250" Zinc plus Clear Chromate

Aluminum: 5052, 6061, 7075 Steel: Mild, G30

SKUSO-440-8
Thread Size4-40 x .250″
Hole size in sheet (+0.003/-.0.000).168″
Minimum sheet thickness0.040″
Maximum sheet thickness.125″
Fastener materialSteel
Minimum distance hole C/L to edge0.230″
When determining the distance between two or more fasteners, you can calculate the distance by the formula, C/L to edge + 1/2 the diameter of the second mounting hole..345″
Recommended panel materialSteel/Aluminum
Coating typeZinc
Length.250″
Aluminum material ranges (5052, 6061, 7075)0.040″-0.125″
Steel material ranges (CRS, HRPO, HR)0.048″-0.119″

We proudly use hardware by PEM

Flush Standoff, 4-40, .250" Passivated

Stainless Steel: 304, 316

SKUSO4-440-8
Thread Size440
Hole size in sheet (+0.003/-.0.000).166″
Minimum sheet thickness0.04″
Maximum sheet thickness.125″
Fastener material400 Stainless Steel
Minimum distance hole C/L to edge0.230″
When determining the distance between two or more fasteners, you can calculate the distance by the formula, C/L to edge + 1/2 the diameter of the second mounting hole. Example shown with x2 of the same hardware..313″
Recommended panel materialStainless Steel
Coating typePassivated
Length.250″
304 Stainless Steel material ranges0.048″-0.125″
316 Stainless Steel material ranges0.060″-0.125″