Changing the email address or phone number for your SendCutSend account is easy to do from the settings page. Here’s how!
Changing the email address for your SendCutSend account
1. First, set up a free SendCutSend account if you haven’t already.
2. Log in to your account.
3. Click the dropdown arrow at the top right, then click Settings.
4. Set the Email to the address desired and click Save.
Keep in mind: the contact email address saved here will receive order status updates. Order updates include an order confirmation email, a production progress tracking email, and finally an order shipment email with carrier tracking.
By default, the Username will be the email address used to create the account. The Username does not have to be an email address and you can set it to whatever you choose. The Username is used to log into your account.
How to update your SendCutSend account phone number
To update your account phone number, navigate to the Shipping Addresses settings.
From there, either create a new address or edit an existing address to add your best contact phone number. Shipping carriers may use this number to reach you if there is trouble delivering packages.
We recommend setting your most-used address as your Default address.
Bottom line
You can update your email and phone contact information from your SendCutSend account settings.
Order updates and follow up questions will go to your account email address, and we’ll contact you from support@sendcutsend.com. Please whitelist support@sendcutsend.com for your inbox so you don’t miss our messages!
Enter the best contact phone number for each shipping address in your account’s Shipping Addresses settings. Shipping carriers may use this phone number to contact you if there is trouble delivering packages. We recommend setting your most-used address as the Default address.
If you run into trouble updating your account details, reach out to our Support team. We’ll be glad to help!