Faq Tag: troubleshooting

Why aren’t my bend lines showing up?

If you uploaded a design file (DXF, DWG, STEP, STP, EPS, or Adobe Illustrator format) to our website and found that bend location lines in your file are not being recognized by our quoting system, we can help! Troubleshoot your file with these tips.

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Why can’t I get a quote?

If you uploaded your design file to our website and can’t get a quote, there are a few possible reasons why! Learn how to troubleshoot your file, resolve error messages, and place an order using these tips. In Summary

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Why won’t my bent part preview in 3D?

When you upload your bent files for quoting, you’ll be able to view a model of it in 3D to check the angles and flange orientations. However, if your design is not previewing correctly in 3D, there could be a couple of reasons: 1. Your design needs bend reliefs Bend reliefs can help prevent

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Haven’t found what you’re looking for?

Check out our the resources below or contact us at support@sendcutsend.com


Everything you need to know to design for laser-cutting, CNC routing, bending, and tapping.


Everything from software-specific tutorials to material selection tips.


We have sheet metals, plastics, composites, and wood/boards for every project.

Part Sizes

Min and Max part sizes for all our materials

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Upload your CAD design or use our parts builder and get a free instant quote on your custom laser cut parts, all delivered to your door in a matter of days.

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We proudly use hardware by PEM

Flush Standoff, 4-40, .250" Zinc plus Clear Chromate

Thread Size4-40 x .250″
Hole size in sheet (+0.003/-.0.000).168″
Minimum sheet thickness0.040″
Maximum sheet thickness.125″
Fastener materialSteel
Minimum distance hole C/L to edge0.230″
When determining the distance between two or more fasteners, you can calculate the distance by the formula, C/L to edge + 1/2 the diameter of the second mounting hole..314″
Recommended panel materialSteel/Aluminum
Coating typeZinc
Aluminum material ranges (5052, 6061, 7075)0.040″-0.125″
Steel material ranges (CRS, HRPO, HR)0.048″-0.119″