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My part isn’t what I expected, what do I do?

We want you to be happy with your parts, so we offer a 100% money-back or replacement guarantee. We may ask that you send us photos of your part and/or a description of what you didn’t like about the part, just so we can determine what went wrong and how we can avoid it in the future. For replacement parts, solutions can include revised geometry, material changes, different post-processing or shipping adjustments, so seeing the parts is vital for a successful remake!

If you’re not fully satisfied with your parts, please email us at Please review our refund policy before reaching out.

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