If you uploaded your design file to our website and can’t get a quote, there are a few possible reasons why! Read the full FAQ to learn how to troubleshoot your file, resolve error messages, and place an order using these tips.
If you send a link to your design (such as a Google Drive or Dropbox link), we won’t be able to open the link and download the file for security reasons. This includes links from online shareable CAD platforms like OnShape. Please export the original DXF, DWG, AI, or EPS file and upload it to our website for pricing in our available materials!
Ensure that 2D files are free of duplicate paths, that .step or .stp format files meet our 3D file guidelines, and that all cut geometry meets the minimums for materials selected. See the full FAQ for more tips!
We offer beveling and 3D cutting in billet stock with our CNC machining service. CNC machining is not available for laser cut sheet and plate.
In order to produce your part, we’ll need a 2D vector-based file of the design to be cut (DWG, DXF, EPS, or Adobe Illustrator format) showing just the flat cut pattern for the part at 1:1 scaling, and no additional information like text, borders, crosshairs, or dimensions. We also accept 3D files in the STEP and STP formats. Your STEP/STP file must include only one solid body of uniform thickness to upload successfully.
For instant pricing part files, we accept .step, .stp, .dxf, .dwg, .eps, and .ai (Adobe Illustrator) formats. For custom quotes, we accept those file types as well as .3dm, .f3d, .pdf, .sldprt, and .svg format files.
Our pre-flight checklist for file setup applies to all our services. Make sure all your part files fit within these guidelines before you send them to us, and we’ll be able to get your parts to you faster and easier. Don’t forget to read up on all our services guidelines as well to make
Material specifications are the limits and design requirements for each material thickness we offer, including tolerances, minimum cut sizes, flange lengths, bend limits, and more. You can find them on each material page in our Material Catalog.
We do not offer laser engraving or solid etching at this time. We recommend contacting a specialty engraving or trophy shop for those services.
To receive an instant pricing, we accept two-dimensional vector based Adobe Illustrator (.ai), .eps, .dwg, and .dxf format files. For 3D files, we accept .step and .stp format files. We do not accept .STL mesh-based files, raster files, or photographs. Adobe Illustrator .ai CorelDraw .eps SolidWorks .dxf, .step, .stp Fusion .dxf, .step, .stp Inkscape
Everything you need to know to design for laser-cutting, CNC routing, bending, and tapping.
Everything from software-specific tutorials to material selection tips.
We have sheet metals, plastics, composites, and wood/boards for every project.
Min and Max part sizes for all our materials
We accept .ai, .dxf, .dwg, .eps, .stp, and .step
Customize one of our simple parts templates
