Do you offer refunds/remakes?

Does SendCutSend offer refunds or remakes?

We guarantee quality parts but understand that occasionally there may be a situation that requires a refund or return. If you’re not satisfied with your order, we’re happy to help! Contact our Support team and attach photos of the parts you received. Please reference your order number and email associated with the purchase. 

Our team will work with you to determine the best solution to get you replacement parts, store credit, or a full or partial refund.

Our return/remake policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Read more about our refund policy.

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We proudly use hardware by PEM

Flush Standoff, 4-40, .250" Zinc plus Clear Chromate

Thread Size4-40 x .250″
Hole size in sheet (+0.003/-.0.000).168″
Minimum sheet thickness0.040″
Maximum sheet thickness.125″
Fastener materialSteel
Minimum distance hole C/L to edge0.230″
When determining the distance between two or more fasteners, you can calculate the distance by the formula, C/L to edge + 1/2 the diameter of the second mounting hole..314″
Recommended panel materialSteel/Aluminum
Coating typeZinc
Aluminum material ranges (5052, 6061, 7075)0.040″-0.125″
Steel material ranges (CRS, HRPO, HR)0.048″-0.119″