What are your shipping pickup times, deadlines, and guidelines on address changes?

Our carriers, UPS and FedEx, pickup Monday- Friday, multiple times per day between 11am and 4pm PST.

We package orders and create labels 7 days a week, but shipments aren’t picked up after 4pm on Fridays or on weekends.

Once a label is created (the order state will show as “shipped”), we cannot change addresses, shipping methods, hold the order, or convert the order to local pickup.

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