FAQ Category: Most Asked Questions

Can I change or cancel my order?

Once orders are placed, we can’t guarantee that changes or cancelations will be possible, but we’re more than happy to see what we can do. If you notice that something isn’t right with your order, reach out to our Support team right away via chat or email and they’ll look into it!

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Can you ship to my PO Box, APO, or FPO address?

We do not ship to PO boxes, APO, or FPO addresses at this time. Please provide us with a physical address. Read our shipping information page and policies for more information about our shipping process, if your order qualifies for free shipping, and factors that may affect your order processing times.

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Do you offer beveling or 3D cutting?

At this time SendCutSend does not offer beveling services or 3D cutting. This includes cutting/grinding a taper into knife blades. We only offer 2D perpendicular cuts and cannot produce any kind of beveled or radiused edge options.

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Can I rush my order?

We treat every order as a rush order and do our best to ship parts as quickly as possible! For this reason we aren’t able to offer expedited production for all orders and operations.

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Do you offer local pickup?

Local pickup is available to qualifying orders that exceed 20 lbs. Contact our Support team to confirm if your parts are eligible for pickup at the SendCutSend manufacturing facility closest to you.

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Haven’t found what you’re looking for?

Check out our the resources below or contact us at support@sendcutsend.com

Guidelines

Everything you need to know to design for laser-cutting, CNC routing, bending, and tapping.

Tutorials

Everything from software-specific tutorials to material selection tips.

Materials

We have sheet metals, plastics, composites, and wood/boards for every project.

Part Sizes

Min and Max part sizes for all our materials

Start your first SendCutSend project today!

Upload your CAD design, or try one of our customizable part templates to get instant pricing on your custom laser cut parts. All delivered to your door in a matter of days.