At SendCutSend we can’t cut from raster images or photos. Our machines require vector files (DXF, DWG, EPS, Adobe Illustrator) or STEP/STP files. If you only have a dimensioned sketch, template, or PDF of an industrial or mechanical part, consider reaching out to one of our Design Partners for help with converting it to an accepted format.
Why raster files won’t work
- Our CNC, laser, waterjet, and routing machines follow exact toolpaths
- Raster images (PNG, JPEG, TIFF) are made of pixels, not paths, so the machine has no cutting “map” to follow

Accepted file formats
- Vector formats for sheet and plate cutting: DXF, DWG, EPS, AI (Adobe Illustrator)
- 3D formats: STEP/STP
- For sheet/plate cutting, STEP files must follow our 3D file guidelines
- For billet CNC machining, STEP files must meet our CNC machining guidelines
How Design Partners can help
If you only have:
- a hand drawn sketch
- a template
- a PDF drawing
…one of our trusted Design Partners may be able to create a machine-ready CAD file from it.
Helpful resources
Raster to Vector Conversion Guide
Bottom line:
Send vector or STEP/STP files to get your parts cut. If you don’t have one, a Design Partner can help convert your design so it’s ready for production.