When exporting a design file from TurboCAD, the program often creates duplicate and intersecting paths that our lasers cannot process. This happens sometimes when a 2D flat pattern is exported from a 3D design. For this reason, we recommend that you use one of our recommended software instead.
However, if you only have access to TurboCAD, export your design as a two-dimensional DXF or DWG format file at 1:1 scaling in either inch or millimeter units. Make sure that only a single set of cut paths is present showing the flat cut pattern of the part.
There is a tool in TurboCAD that could help clean the file up: Remove Overlapping Entities Tool
We have more information about our design requirements here: SendCutSend Design Guidelines
Once your file is exported as a DXF or DWG at 1:1 scaling, you should be able to upload it directly to our website for an instant quote. Confirm the overall dimensions and units are correct in the part preview. Use our file setup checklist to ensure your 2D file is cut-ready!
For general preflight, the free, open source program QCAD is great for checking 2D files. We have guidance on reviewing designs in QCAD here: How To Preflight Your Designs Using QCAD