FAQ Category: Most Asked Questions

How to get a PDF quote?

If you need to get a PDF quote to send to your company’s purchasing department, our Formal Quote payment method makes it easy. Please note, when you create a Formal Quote, the parts will not move into production until payment is submitted.

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How to set up my file for laser etching?

If you need to set up your file for laser etching, we’re happy to help! Please note: we don’t offer cosmetic etching or engraving. At this time we can only provide a faint single-line etch that is best for simple markings like part numbers and crosshairs.

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Do you offer welding?

At this time we do not offer welding at SendCutSend. However, we do offer tapping, countersinking, and hardware installation to help bring your parts together! We also have guidance on designing for tab and slots along with other methods of joining parts.

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How to change units in Autodesk Fusion for DXF export?

To send a file to SendCutSend, your Autodesk Fusion design must be in inches or millimeters. Fusion defaults to centimeters, which we cannot accept. You can either set your default units before starting a design or update the units in your document settings after a design is created. Always export your DXF from a sketch or flat pattern, not from the File menu.

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How should I enter bend angle definitions?

Per our bending guidelines, please enter bend angle definitions as measured from the outside of the bend. You can think of it as the number of degrees the flange is actually bent from a flat position. When you enter bend definitions before placing an order on our website, you should be able to see a 3D preview of your bent part to confirm the definitions are correct.

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Can my orders be tax exempt?

If your organization is tax exempt, send your valid tax exemption certificate to SendCutSend’s support team. We’ll review your certificate and then respond with an update! Please be sure to set up an account before requesting exemption.

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Haven’t found what you’re looking for?

Check out our the resources below or contact us at support@sendcutsend.com

Guidelines

Everything you need to know to design for laser-cutting, CNC routing, bending, and tapping.

Tutorials

Everything from software-specific tutorials to material selection tips.

Materials

We have sheet metals, plastics, composites, and wood/boards for every project.

Part Sizes

Min and Max part sizes for all our materials

Start your first SendCutSend project today!

Upload your CAD design, or try one of our customizable part templates to get instant pricing on your custom laser cut parts. All delivered to your door in a matter of days.