If you want to know how to get a custom quote, fantastic! Read on to learn the difference between instant pricing and custom quoting parts with SendCutSend.
Instant pricing
When you get instant pricing for a part, this means you upload your 2D vector file (DXF, DWG, EPS, or AI format) or 3D file (STEP or STP format) to our website and get instant material and service pricing. From there you’re able to add parts to your shopping cart and check out.
We highly recommend creating a free SendCutSend account for step-by-step tracking, 1-click reordering, and more!
Custom quote
If you upload your part file to our website and the overall part size exceeds the maximum size for instant pricing in that material, you’ll be prompted to submit a custom quote.
How to request a custom quote
While logged into your SendCutSend account, you can start a request by clicking Custom Quote in the Parts tab.
You can also start a Custom Quote from the main pricing page.
After you submit your request, our support team will review your file. If your design meets our guidelines, they will send you a link you can follow to add the parts to your cart and checkout from there.
If your file does not meet our guidelines, our team will respond and advise how to update your design so that we can produce it.
Benefits of instant pricing when possible
- Instant pricing is the fastest way to get your parts into production.
- Instant priced parts can be reordered with one click if you set up a free SendCutSend account.
- Custom quoted parts must be reviewed and re-quoted by the support team each time you need to order those parts.
Helpful links
- Material Minimum & Maximum Part Sizes for Cutting
- Material Minimum & Maximum Part Sizes for Processing
- Design Guidelines
- File Setup Checklist
- Troubleshooting Pricing Issues
- Troubleshooting File Upload Issues
Learn more about getting started with SendCutSend! If you have further questions about how to get a custom quote, contact our Support team.
