You can suggest new materials, thicknesses, or services through our online suggestion forms. We review every submission, and while we can’t promise to add everything, the most-requested ideas have the best shot at making it into our catalog or service lineup.
We offer Net 30 terms at SendCutSend! To fund orders with terms and attach purchase orders, read the full FAQ for step-by-step instructions!
We’re unable to process existing parts that are sent to us, since we cut from in-stock materials and only provide post processing services like bending, tapping, and finishing for parts we have cut.
We provide multiple resources for design help, including our online Parts Builder, Design Services, trusted Design Partners, file setup and export tutorials, material selection tips, file setup FAQs, and service design guidelines!
Team SendCutSend manufactures all parts with their own equipment in two US facilities. This includes everything from DFM, cutting, post processing, and quality control before shipping parts.
We provide partial depth cuts in CNC machined metal billet. For sheet and plate stock, we only provide 2D perpendicular full depth cutting.
Formal quotes can be tax exempt! Just make sure the person creating the formal quote has tax exempt status set up for their SendCutSend account before they create the quote. Then when creating the formal quote, check the tax exempt box at the Address & Billing step.
If your STEP/STP format file is having trouble uploading to SendCutSend’s website for a sheet metal or plate part, ensure your design meets our 3D file guidelines.
Wondering why your Formal Quote is expired? Not to worry! All Formal Quotes expire if payment is not submitted within 30 days. Fortunately it’s easy to resubmit Formal Quotes. Read the complete FAQ to learn how!
For resellers and tax exempt organizations, we can refund tax charged on orders if needed. However it’s best to request tax exemption status for your account before placing an order.
Can’t add a service like bending/forming, countersinking, tapping, hardware insertion, deburring, anodizing, plating, or powder coating to your part after uploading your file to our website and selecting a material? There are a number of reasons why this might be the case. View the full FAQ to learn more.
We do not offer white label packaging or drop shipping at this time. Currently all parts ship in SendCutSend branded packaging.
We offer multiaxis CNC machining and milling for billet material at SendCutSend. Our machining service can produce dimensional features including pockets, slots, holes, bosses, webs, and flanges of varying heights and thicknesses.
We’re unable to send photos of parts in production upon request. This is because we strive for efficient processes with the quickest possible turnaround times. Learn more about order production and lead times on our processing page.
We’re unable to pass delivery instructions along to shipping carriers for you. Instead we recommend contacting the carrier after your package has shipped to submit any special instructions directly.
We’re unable to send you the scraps or dropout pieces, also known as negative geometry, from parts you order. This is because all material is used during our production process in order to offer the best possible pricing and reduce waste.
Everything you need to know to design for laser-cutting, CNC routing, bending, and tapping.
Everything from software-specific tutorials to material selection tips.
We have sheet metals, plastics, composites, and wood/boards for every project.
Min and Max part sizes for all our materials
