Why won’t my STEP or STP file upload?

Having trouble uploading a STEP or STP format file to SendCutSend’s website? There are a few reasons why that might be happening!

For a STEP or STP file upload to be successful, it must meet these criteria:

Single, Solid Sheet Metal Body (No Assemblies)

  • we need your STEP/STP file to contain a single, solid sheet metal body
    • we cannot accept files with multiple bodies stitched together / assemblies

Part Without Dimensional Features

Sheet Metal Body Using Correct Material Thickness

  • the part in your STEP/STP file must be a “sheet metal” body – not an extruded flat pattern
    • please set up your design with a thickness offered in SendCutSend’s material catalog
    • parts designed with a thickness greater than 0.500″ may not upload successfully

Sheet Metal Body Using SendCutSend Specifications for Bending

Revise your file to meet these requirements and our design guidelines, then try uploading again.

Upload STEP or STP files to SendCutSend's website for an instant quote!

If your file still does not upload successfully, please contact our Support team. Let them know which program you’re using to design your part and attach your file so they can take a look!

Why won’t my STEP or STP file upload?

Your file may not be uploading to SendCutSend’s website successfully if it includes an assembly, a body with a non-uniform thickness, or an extruded flat pattern rather than a sheet metal body.

Start your first SendCutSend project today!

Upload your CAD design or use our parts builder and get a free instant quote on your custom laser cut parts, all delivered to your door in a matter of days.

We proudly use hardware by PEM

Flush Standoff, 4-40, .250" Zinc plus Clear Chromate

Thread Size4-40 x .250″
Hole size in sheet (+0.003/-.0.000).168″
Minimum sheet thickness0.040″
Maximum sheet thickness.125″
Fastener materialSteel
Minimum distance hole C/L to edge0.230″
When determining the distance between two or more fasteners, you can calculate the distance by the formula, C/L to edge + 1/2 the diameter of the second mounting hole..314″
Recommended panel materialSteel/Aluminum
Coating typeZinc
Aluminum material ranges (5052, 6061, 7075)0.040″-0.125″
Steel material ranges (CRS, HRPO, HR)0.048″-0.119″