Do you offer counterboring?
SendCutSend does not offer counterboring at this time. We do provide countersinking, PEM hardware insertion, and tapping for eligible sheet metals and plastics.
Home » Most Asked Questions » Page 2
SendCutSend does not offer counterboring at this time. We do provide countersinking, PEM hardware insertion, and tapping for eligible sheet metals and plastics.
At this time SendCutSend does not chamfer, bevel, or 3D machine the edges of parts. We only offer 2D perpendicular cuts and cannot produce any kind of chamfered or radiused edge options.
We do not cut tubing or piping. At this time, SendCutSend provides 2D through-cutting in flat media only. Additionally we only cut in-stock materials which include sheet metal, sheet plastics, wood/boards, and composites. Take a look at our Materials Library and Services page to learn more!
If you need to get a PDF quote to send to your company’s purchasing department, our Formal Quote payment method makes it easy. Please note, when you create a Formal Quote, the parts will not move into production until payment is submitted.
There are a few reasons why your part file may not be uploading successfully to SendCutSend’s website. We’ll cover these scenarios and give you tips in our full FAQ
We choose the best cutting method for each material, so we aren’t able to use a different cut process upon request for individual orders. You can find the process by material on our design guidelines pages.
We cannot use a smaller CNC router bit size to cut parts upon request. At this time, we cut all CNC routed materials using a 0.125″ bit.
If you need to set up your file for laser etching, we’re happy to help! Please note: we don’t offer cosmetic etching or engraving. At this time we can only provide a faint single-line etch that is best for simple markings like part numbers and crosshairs.
At this time we do not offer welding at SendCutSend. However, we do offer tapping, countersinking, and hardware installation to help bring your parts together! We also have guidance on designing for tab and slots along with other methods of joining parts.
If you’re running into issues while quoting and ordering parts, we’re here to assist! Read the full FAQ for helpful troubleshooting resources.
You may attach a PO to your order before checkout, but all order information must be added to your order through the cart-building process. We do not check Purchase Orders for additional services or details that are not included in your cart.
You can export a DXF file from the free personal use version of Autodesk Fusion as long as you export from the sketch or flat pattern – not from the File menu. Read the Full FAQ for more details.
You may need to change units in Autodesk Fusion before exporting a DXF since files uploaded to SendCutSend’s website must be in either inches or millimeters. We cannot accept designs in centimeters (Fusion’s default unit). Read the full FAQ for instructions.
Per our bending guidelines, please enter bend angle definitions as measured from the outside of the bend. You can think of it as the number of degrees the flange is actually bent from a flat position. When you enter bend definitions before placing an order on our website, you should be able to see a 3D preview of your bent part to confirm the definitions are correct.
If you uploaded your design file to our website and can’t get a quote, there are a few possible reasons why! Read the full FAQ to learn how to troubleshoot your file, resolve error messages, and place an order using these tips.
If your organization is tax exempt, send your valid tax exemption certificate to SendCutSend’s support team. We’ll review your certificate and then respond with an update! Please be sure to set up an account before requesting exemption.
Everything you need to know to design for laser-cutting, CNC routing, bending, and tapping.
Everything from software-specific tutorials to material selection tips.
We have sheet metals, plastics, composites, and wood/boards for every project.
Min and Max part sizes for all our materials