FAQ Category: File Setup

Why can’t you use raster files or photos?

To laser cut, waterjet cut, or CNC route parts, we can’t use raster files or photos because our cutting machines require vector files. They cannot cut a part using a pixel-based image file (PNG, JPEG, TIFF formats). Laser, waterjet, and CNC cutters can only process path-based vector files (DXF, DWG, EPS, .AI formats) since

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What are your tolerances for bending?

Simple, single bend parts will have a +/- 0.015” dimensional tolerance, bend to edge, while multi bend parts will have a +/- 0.030” dimensional tolerance, bend to edge. Each bend adds at least .015” tolerance. Bend angle tolerances will depend on whether the part is cut from sheet metal or plastic.

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How to export from OnShape?

Need to export a 2D DXF file from OnShape? We can help! Although OnShape isn’t on our list of highly recommended software, we know it’s a top choice for students and hobbyists. That’s why we’ve put together a step-by-step guide for exporting DXF format files we can use to cut your parts! Before exporting,

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Why can’t I get a quote?

If you uploaded your design file to our website and can’t get a quote, there are a few possible reasons why! Read the full FAQ to learn how to troubleshoot your file, resolve error messages, and place an order using these tips.

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How to export from Adobe Illustrator?

If you want to know how to export a design from Adobe Illustrator, it’s easy! Illustrator is an industry standard vector graphics program that we highly recommend for decorative projects. While Illustrator isn’t free, the software comes with a powerful toolset and may merge seamlessly into your workflow if you’re already an Adobe user.

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How to export from QCAD?

If you need to export a file from QCAD, great news! You can save the file natively within QCAD – no special export process needed. Just press Ctrl+Shift+S to save the file in either the DXF or DWG format. Whether you’re a CAD pro or just starting out, QCAD is useful for reviewing two-dimensional

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How to export from Inkscape?

Create and export your design using Inkscape if you need a free design program that works well for decorative parts! Inkscape makes our list of recommended illustration software. If you decide to try Inkscape, it is free to download here. Be sure to export your design as an EPS format file: Exporting a Design

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How to export from Rhino3D?

Need to export a flat DXF file from Rhino3D? The best way to create a successful design for laser cutting is to use one of SendCutSend’s Recommended Software. Rhino3D is not on our preferred software list because compared to other design tools, Rhino3D tends to produce inconsistent exports. However, we understand it’s not always

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How to export from PTC Creo?

Exporting a successful 2D vector file from PTC Creo is not straightforward, so Creo is not one of our preferred software. We highly suggest using software like Fusion 360, AutoCAD, or SolidWorks. If Creo is your preference, though, check out our Video Guide for How To Export in PTC Creo. Once your file is

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How to export from TurboCAD?

When exporting a design file from TurboCAD, the program often creates duplicate and intersecting paths that our lasers cannot process. This happens sometimes when a 2D flat pattern is exported from a 3D design. For this reason, we recommend that you use one of our recommended software instead. However, if you only have access to

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How to export from TinkerCAD?

TinkerCAD is a challenging platform for us to process, since it does not export true DXF files that we use for defining cutting paths. For this reason, we strongly suggest that you use one of our recommended software instead. However, there are a couple of options available for exporting from TinkerCAD Once your file is

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How to export a DXF from Shapr3D?

Export the flat face of the part at 1:1 scaling, with no borders, dimensions, or other information. Project the body’s edges to the plane parallel with the X/Y plane. After that, the drawing will be able to export correctly in a DXF. You can see more advice from a Shapr forum here. Please note, Shapr3D

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How to export from Photoshop?

We cannot accept files saved directly from Photoshop (i.e., PSDs, PNGs, or JPEGs.) In order to produce your parts, we’ll need a 2D vector file of the shape to be cut (DWG, DXF, EPS, or Adobe Illustrator format.) Photoshop does not reliably produce the vector-based filetypes that we require. If you have access to

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How to export my file from AutoCAD?

You can export either a 2D .dxf format file or a 3D .step or .stp format file from AutoCAD. If exporting a 2D .dxf file, please be sure to use dashed (not hidden) lines to mark the center of each bend. Read the complete FAQ for more details!

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How to export my file from FreeCAD?

Exporting a DXF from FreeCAD will require some additional setup: FreeCAD Wiki: Draft DXF and DXF Export in FreeCAD FreeCAD can be challenging to export two-dimensional DXF files from since it requires add-ons. Check out our recommended software to see if other options will provide a smoother workflow. After exporting, you can upload your file to our website and check the

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Haven’t found what you’re looking for?

Check out our the resources below or contact us at support@sendcutsend.com

Guidelines

Everything you need to know to design for laser-cutting, CNC routing, bending, and tapping.

Tutorials

Everything from software-specific tutorials to material selection tips.

Materials

We have sheet metals, plastics, composites, and wood/boards for every project.

Part Sizes

Min and Max part sizes for all our materials

Start your first SendCutSend project today!

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We proudly use hardware by PEM

Flush Standoff, 4-40, .250" Zinc plus Clear Chromate

Aluminum: 5052, 6061, 7075 Steel: Mild, G30

SKUSO-440-8
Thread Size4-40 x .250″
Hole size in sheet (+0.003/-.0.000).168″
Minimum sheet thickness0.040″
Maximum sheet thickness.125″
Fastener materialSteel
Minimum distance hole C/L to edge0.230″
When determining the distance between two or more fasteners, you can calculate the distance by the formula, C/L to edge + 1/2 the diameter of the second mounting hole..345″
Recommended panel materialSteel/Aluminum
Coating typeZinc
Length.250″
Aluminum material ranges (5052, 6061, 7075)0.040″-0.125″
Steel material ranges (CRS, HRPO, HR)0.048″-0.119″

We proudly use hardware by PEM

Flush Standoff, 4-40, .250" Passivated

Stainless Steel: 304, 316

SKUSO4-440-8
Thread Size440
Hole size in sheet (+0.003/-.0.000).166″
Minimum sheet thickness0.04″
Maximum sheet thickness.125″
Fastener material400 Stainless Steel
Minimum distance hole C/L to edge0.230″
When determining the distance between two or more fasteners, you can calculate the distance by the formula, C/L to edge + 1/2 the diameter of the second mounting hole. Example shown with x2 of the same hardware..313″
Recommended panel materialStainless Steel
Coating typePassivated
Length.250″
304 Stainless Steel material ranges0.048″-0.125″
316 Stainless Steel material ranges0.060″-0.125″