If you need to access a former employee s SendCutSend account there are a few options available Read the full FAQ to learn more If there are any issues please contact our Support team and let us know how we can help
We refer to our business accounts as Organizations which enable employees to benefit from their company s tax exempt status credit terms and more To set one up for your company email support sendcutsend com and request to set up an Organization
To join your company s Organization you can either choose to join as soon as you set up a SendCutSend account using your work email address accept an invitation from a coworker who is already part of your company s Organization or contact our Support team and request to be added
We provide multiple resources for design help including our online Parts Builder Design Services trusted Design Partners file setup and export tutorials material selection tips file setup FAQs and service design guidelines
Team SendCutSend manufactures all parts with their own equipment in two US facilities This includes everything from DFM cutting post processing and quality control before shipping parts
We only offer 2D perpendicular through cutting in flat sheet materials and cannot produce any partial depth cut options Learn about the variety of services we offer on our service pages Before uploading your file be sure to check out our guideline pages to make sure your file is production ready
Formal quotes can be tax exempt Just make sure the person creating the formal quote has tax exempt status set up for their SendCutSend account before they create the quote Then when creating the formal quote check the tax exempt box at the Address 038 Billing step
Yes If you have a cardboard template of your design and need assistance turning it into a CAD file our design services may be a good fit for you Design services start at $49 and allow you to send us your physical template to convert to a CAD file
Yes if you have a sketch and need it converted to a CAD file our design services may be a good fit Design services start at $49 and allow you to send us a sketch or template that we then convert into a CAD file for you
If you don 8217 t have a CAD file there are multiple options available You can use our free Parts Builder enlist our Design Services for sketch to CAD conversion or contact one of our trusted design partners
On the instant quoted line item in your shopping cart simply click on the material or any services to make changes This functionality is handy for quick updates before checkout and adjustments to parts you want to reorder Please note this is not available for custom quoted parts
This typically occurs because the overall flat part size is too large or too small for the material Please check that the file is setup at 1 1 scale in inch or millimeter units Ensure the correct unit is set for your part after uploading the file
We do offer plating services for sheet metal parts Take a look at our Plating Guidelines to learn about the part and material requirements for our plating services Once your design is ready upload your file to our website select an eligible material and add electroplating to your parts before checkout
Upload your part choose a material that is eligible for bending services check that the bending definitions are correct save your definitions and add the parts to your cart You should see that bending services have been added for the line item
We 8217 re unable to guarantee the translucency or light diffusion capability of our white laser cut acrylic To determine if the material is a good fit for your application we recommend using our Parts Builder to create and order small test pieces
Export a STEP file from Fusion by first making sure your part design is set up for success with SendCutSend When your design is ready click File > Export In the Type drop down menu choose the STEP file format Then click Export
Please ensure your STEP file contains a single solid sheet metal body We cannot accept multiple bodies stitched together assemblies or bodies with non uniform thicknesses Parts with bending services must have sheet metal rules set up using SendCutSend 8217 s specifications
Our tapping countersinking and hardware insertion services can be added to the top or bottom face of the material We 8217 re unable to offer drilling into the side of a part if you are referring to the cut edge of the material
You can update the shipping addresses for your account under account Settings It 8217 s also possible to update your shipping address at the Billing 038 Shipping step of checkout
Wondering why your Formal Quote is expired Not to worry All Formal Quotes expire if payment is not submitted within 30 days Fortunately it 8217 s easy to resubmit Formal Quotes Read the complete FAQ to learn how
For resellers and tax exempt organizations we can refund tax charged on orders if the refund request is made within the same calendar month the order was placed Be sure to request tax exemption status for your account before placing an order
Can 8217 t add a service like bending forming countersinking tapping hardware insertion deburring anodizing plating or powder coating to your part after uploading your file to our website and selecting a material There are a number of reasons why this might be the case View the full FAQ to learn more
We do not offer white label packaging or drop shipping at this time Currently all parts ship in SendCutSend branded packaging
Acrylic and polycarbonate parts are cut and shipped with the manufacturer 8217 s protective covering intact Protective coverings will need to be removed when the parts get to you
Everything you need to know to design for laser-cutting, CNC routing, bending, and tapping.
Everything from software-specific tutorials to material selection tips.
We have sheet metals, plastics, composites, and wood/boards for every project.
Min and Max part sizes for all our materials
We proudly use hardware by PEM
Aluminum: 5052, 6061, 7075 Steel: Mild
| SKU | FH-M8-12 |
| Thread Size | M8 x 1.25 |
| Hole size in sheet (+0.003/-.0.000) | .315″ |
| Minimum sheet thickness | 0.094″ |
| Maximum sheet thickness | .347″ |
| Fastener material | Steel |
| Minimum distance hole C/L to edge | 0.378″ |
| Minimum distance between two of the same hardware | .567″ |
| Recommended panel material | Steel/Aluminum |
| Coating type | Zinc |
| Length | .472″ |
| Aluminum material ranges (5052, 6061, 7075) | 0.100″-0.250″ |
| Steel material ranges (CRS, HRPO, HR) | 0.104″-0.250″ |
We proudly use hardware by PEM
Aluminum: 5052, 6061, 7075 Steel: Mild, G30
| SKU | SO-440-8 |
| Thread Size | 4-40 x .250″ |
| Hole size in sheet (+0.003/-.0.000) | .168″ |
| Minimum sheet thickness | 0.040″ |
| Maximum sheet thickness | .125″ |
| Fastener material | Steel |
| Minimum distance hole C/L to edge | 0.230″ |
| When determining the distance between two or more fasteners, you can calculate the distance by the formula, C/L to edge + 1/2 the diameter of the second mounting hole. | .345″ |
| Recommended panel material | Steel/Aluminum |
| Coating type | Zinc |
| Length | .250″ |
| Aluminum material ranges (5052, 6061, 7075) | 0.040″-0.125″ |
| Steel material ranges (CRS, HRPO, HR) | 0.048″-0.119″ |
We proudly use hardware by PEM
Stainless Steel: 304, 316
| SKU | SO4-440-8 |
| Thread Size | 440 |
| Hole size in sheet (+0.003/-.0.000) | .166″ |
| Minimum sheet thickness | 0.04″ |
| Maximum sheet thickness | .125″ |
| Fastener material | 400 Stainless Steel |
| Minimum distance hole C/L to edge | 0.230″ |
| When determining the distance between two or more fasteners, you can calculate the distance by the formula, C/L to edge + 1/2 the diameter of the second mounting hole. Example shown with x2 of the same hardware. | .313″ |
| Recommended panel material | Stainless Steel |
| Coating type | Passivated |
| Length | .250″ |
| 304 Stainless Steel material ranges | 0.048″-0.125″ |
| 316 Stainless Steel material ranges | 0.060″-0.125″ |
